Assent Compliance Inc

Integrations Manager (BB-A6E73)

Found in: Neuvoo CA

Description:

Are you looking to do your life’s work and excel at something you're passionate about? At Assent Compliance we understand that opportunities are all around us, every day, in some of the most unique scenarios. Finding the one that excites and interests you is something we take very seriously. Enabling our staff to be inspired by one another and building a team of like-minded individuals who remain smart, curious, and passionate is in our mission and Assent DNA. We believe in working hard, staying humble, and letting our success do all the talking. Welcome to an opportunity that will give you the pathway to do your life's work in a meaningful way, with supported growth and the encouragement to inspire, and be inspired, by those around you on a daily basis.

The Integrations Manager will have 3 major areas of focus; working with customers, Assent’s engineering team, contractors, and partners to ensure successful implementation of integrations; playing a lead role in communicating our integrations offering internally and externally; and playing a significant role in developing our integrations strategy. The Integrations Manager will report to the Director, Product Management in charge of our Data Ingestion products.

This role is open to candidates within Ottawa, Montreal, Toronto, and Waterloo. Other locations may also be considered. 

You’ll have the opportunity to:

  • Develop an in-depth understanding of Assent’s current data ingestion landscape, processes, technical requirements, and offerings including Assent’s roadmap;
  • Leverage technical understanding, customer focus, attention to detail, quality, and communication skills to identify, implement, test, and deploy solutions;
  • Form relationships and regularly meet with customers, partners, and prospects to understand integration needs;
  • Leverage prior relationships and knowledge of the integrations landscape to recommend partnership opportunities;
  • Use your findings to design, price, and validate integrations that make our entire customer base successful;
  • Work with customers and internal teams to execute on contracted integrations, including management of contractors/partners, coordination of resources in engineering and data teams, and communications on project status to stakeholders;
  • Understand the market, including competitor evaluation, and identify trends to define a short and long-term strategy, which requires strong collaboration with marketing and sales;
  • Partner with engineering teams and other stakeholders to solution new integrations and enhance existing ones,
  • Assist in prioritizing the product improvement backlog to ensure the team is focused on delivering value to the business,
  • Effectively communicate, across many channels, your progress with your team and stakeholders,
  • Measure and communicate the impact of new and existing solutions and use it to plan future projects,
  • Compile recommended enhancements and regularly present them to the Product organization for review,
  • Act as a key stakeholder in prioritization and strategic planning of initiatives that impact integrations,
  • Advise on and then manage testing strategies for 3rd party contractors;
  • Develop a warm handoff between integrations presales activities and implementation;
  • Shadow, and then lead, product demo sessions for increased valuable market exposure;
  • Contributes to the development of key messaging;
  • Contributes to launch activities, and monitors metrics.
  • Does this sound like you:

  • Degree in Computer Science, Software Engineering, PMP are all considered assets;
  • 5+ years experience in a customer-facing role like Solutions Engineer, Professional Services, Application Consultant working with a managed services or SaaS environment;
  • 5+ years experience leading projects requiring managing customer expectations;
  • Proven track record of prioritizing the needs of various stakeholders across multiple projects simultaneously;
  • Experience common integration technologies (e.g. REST, JSON, JavaScript, etc.);
  • Experience in ERP or PLM software solutions and software development experience are considered assets;
  • Excellent oral and written communication skills - you communicate clearly, concisely, and with tact;
  • Deep understanding of SaaS;
  • An avid consumer of current and emerging technologies;
  • Understanding of databases, software development processes and lifecycle, and quality assurance principles;
  • Excellent interpersonal skills - you are able to build and scale stable relationships with a diverse array of stakeholders both internally, and externally with prospects and customers;
  • Team player with strong collaboration skills - you seek to understand, ask the right questions, communicate proactively and effectively, and involve the right people at the right time
  • Excellent leading, influencing, and negotiation skills - strong ability to build consensus and get buy-in on product vision and direction, and orient teams to the actions required for success;
  • Strong presentation skills, ability to tailor the message to the audience, and deliver the intended message effectively;
  • A high degree of professionalism, maturity, and emotional intelligence;
  • Excellent time management skills and highly organized with the ability to multitask, execute on short-term projects and manage ongoing long-term strategies;
  • Strategic and business-minded with a genuine passion for helping customers, and providing solutions to their puzzles;
  • A propensity to stay calm and reasonable under pressure, with sound judgment and decision-making abilities;
  • You have grit - you are conscientious, resilient, and dedicated to achieving excellence and driving results;
  • You are highly adaptable, flexible and thrive in a fast-paced, dynamic business environment;
  • You are open to feedback, coachable, and always striving to self-improve.
  • How does this benefit you?

    At Assent, our goal is to provide more value to our employees than we capture ourselves. As the leading global compliance software provider, we continue to offer an ambitious, fast-paced, and welcoming work environment allowing our staff to thrive in all areas of their personal and career development. 

    In addition to a competitive salary, a benefits plan that starts the same day you do, and an optional on-site work location (in Ottawa), you can expect to: 

  • Love what you do as part of a supportive team with a supportive and welcoming work culture
  • Advance your career in a position with high growth potential
  • Choose how you work best in a flexible work environment
  • Help create positive change by being part of a sustainable work environment with lots of opportunities to help the community through our charitable work
  • At Assent, your contribution and presence has purpose. Our team continues to challenge each other every day so we can grow and learn together; we dig deep to build a culture of innovation, support, and high performance for our people and our clients.

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