Cynet Systems

Senior Salesforce Programmer / Developer (BB-586C2)

Found in: Neuvoo CA

Description:

Job Description:



Lead and own all technical aspects of Salesforce.com implementations and/or customizations including data migrations, data quality, systems integrations, 3rd party applications, AppExchange products, and custom development.
Manage development teams using a variety of technologies to build customized solutions that support business requirements and drive key business decisions.
Provide technical leadership, setting best practices (e.g., integration and application development, deployment, testing, iterative refinement).
Identify ways to utilize SFDC to improve business processes and productivity, and make recommendations to support an organization scaling at a rapid pace.
Define, communicate, and manage change management (release) the process to develop and implement new applications/code and updates to existing applications/code.
Design, document, and implement specific initiatives to improve data hygiene and security, improve team throughput and efficiency.
Design and implement SFDC training programs for users.
Lead Support team including defect assignment, defect analysis and reporting.
Support the branch in developing and implementing the technical solutions needed as well as providing operational support ensuring that any technical glitch can be quickly addressed.
Design technical solutions for data collection and storing into our centralized data repository.
Develop, test and implement the required technical solutions as well as ensure that the requirements in terms of data accuracy, quality are met.
Produce design artifacts and documentation which will allow future support of the implemented solutions.
Develop coding, testing, and debugging to support centralization and standardization of data entry to achieve expediated public health care and contact initiation along with reporting and timely analytics.
Provide subject matter expertise to develop, test, support and maintain reports and transform and present data to support analytics.
Provide and support Covid-19 business model to enable self-service reports which are critical functionality for PHUs and other stakeholders.
Work to improve data transformation and reporting.
Conduct technical analysis, preparation of detailed programming specifications, program design, writing and/or generating code, and conduct unit tests.
Translate technical specifications for integration/sustainment and upgrade into working, tested application code.
Undertake proof of technology with test data to simulate application load and performance tuning related applications.
Conduct research and assessment of options for technical design issues.
Contribute to design/development project plans, including work breakdown and resources estimates.
Provide technical expertise and advice for the integration of the provincial Immunization Repository and the CCM solution.
Participate in the planning, technical analysis and design of solutions in support of infectious disease public health activities, including infectious disease case, contact, and outbreak investigation and management, immunization administration, and vaccine distribution and delivery (inventory).
Resolve and implement critical fixes and changes in Covid-19 Case and Contact Tracing as per defects found by business and as per Covid-19 Reports critical changes.
Provide application programming support for incident management, application functionality sustainment, performance tuning and technical documentation.
Work with Quality Assurance (QA) to code, test, and debug extensions/tools integration services.
Perform performance tuning as well as audit and ad hoc reporting per business requests.
Provide software expertise in various computing platforms, operating systems, database technology, communication protocols, middleware and gateways.
Maintain Development environments and continue continuous Integration (CI) practice.
Improve the quality and accuracy of the data collected for the approximately 34 PHUs and 2282 PHU users.
Ensure availability of the Covid-19 tools and solutions for use by all Ontarians.

Skills:

Technical Skills (35%):

10+ years of experience with:

10+ years of full-cycle software development including requirements, design, development, optimization, testing, implementation and support.
Minimum 5 + years’ experience leading Enterprise Salesforce implementation.
Certified Salesforce Advanced Developer desired.
Certified Salesforce Cloud Consultant and/or Service Cloud Consultant is an asset.
Minimum 1 complex data migration (i.e., ETL efforts) into Salesforce using data loader or other tools.
Extensive Experience with Salesforce integration tools (e.g., MuleSoft).
Participation in each phase of Salesforce implementation (e.g., requirements gathering, planning-analysis-design, architect-build-deploy, support).
Demonstrated abilities: defining systems strategy, developing requirements, designing and prototyping, testing, training, defining support procedures, and implementing practical business solutions.
Oracle RDBMs(19c), SQL, PL/SQL, JSON, XML, Unix/Linux shell scripting, optimized database queries, data architecture, data design, modelling and mapping.
Knowledge and experience with the following Amazon Web Services (AWS) technologies – Amazon Connect, Amazon Pinpoint, Amazon DynamoDB, Amazon Kinesis Datastreams, Amazon S3, Amazon Polly, AWS Lamda and Amazon Cloudwatch is an asset.
Experience with version control system SVN or GitLab.
Working knowledge of issue tracking system Jira.
Enhanced CI/CD experience and DevOps methodologies and technologies an asset.
Develop and support application monitoring using Elastic/Logstash/Kibana or Sematext.
Knowledge of Java, JSON, XML, API calls, HL7/FHIR, Node JS, Python, Restful web services.
Knowledge of the provincial immunization systems is an asset.

Core Skills and Experience (20%):

10+ years of experience with:

Conduct research and assessment of options for technical design issues.
Contributing to design/development project plans, including work breakdown and resources estimates.
Maintaining development environments and continue continuous Integration (CI) practice.
Working with business analysts to translate the business requirements and functional specifications into an application design appropriate to meet the business and operational/IT needs.
Working with technical systems specifications and translating them into working, tested applications for large, complex, mission critical applications.
Work with Quality Assurance (QA) to code, test, and debug extensions/tools integration services.
Analysis, design and development work on complex, multi-tier web-based applications, micro-services architecture, mobile, and off-the-shelf solutions.
Proven technical leadership skills with ability to identify areas for improvement, and recommend solutions.
Designing, developing and implementing applications that work across modern browsers and various platforms, and mobile devices.
Conducting technical analysis, program code, detailed programming reports and specifications, program design, writing and/or generating code, and conducting tests.
Developing and maintaining system design models, technical documentation and specifications.
Maintaining development environments and adopt continuous Integration (CI) practice.
Conducting technical evaluation and assessment of options for technical design issues, application figuration aspects and integration capabilities, related tools and utilities, gap analysis of integration components to technical requirements/specifications/documentation.
Providing impact analysis, effort estimate and solution design/development for solution/software upgrades or based on any new business requirements.
Undertaking proof of technology with test data to simulate application load and performance tuning related applications.
Providing software expertise in various computing platforms, operating systems, database technology, communication protocols, middleware and gateways.
Providing application programming support for incident management, application functionality sustainment, performance tuning and technical documentation.
Developing and maintaining system design models, technical documentation and specifications.
Developing medical and clinical based systems.
Web performance optimization.
Various computing platforms, operating systems, database technology, communication protocols, middleware and gateways.
Conducting technical analysis, trouble-shooting, and issue resolutions for production operational support of reports, and other components and utilities.
Knowledge of recognized accessibility laws, regulations, and standards (e.g., W3C, WCAG) or other specific accessibility standards, and experience in usability, accessibility and compliance testing.
Ensuring compliance with architecture framework and system standards, and Agile Development Methodology.
Project management practices, and ability to contribute to design/development project plans, including work breakdown, resource estimates, and status reports.
Experience with Software Development Lifecycle (SDLC).
Continuous Integration (CI) practice and enhanced Ci/CD experience and DevOps methodologies and technologies an asset.
Knowledge and experience with leading-edge technologies, design criteria including usability, security, and privacy for web and mobile applications.

Public Sector/Healthcare Experience (5%):

Experience working with federal/provincial/broader public-sector healthcare providers.
Knowledge of the provincial immunization system and Public Sector large complex IT Health related projects or equivalent.
Experience with integration of Clinical IT Systems such as Client and Provider Registries.
Knowledge of Public Sector Enterprise Architecture artifacts (or similar), processes and practices, and ability to produce technical documentation that comply with industry standard practices.
Knowledge of industry-standard such as Project Management Institute (PMI).
Experience adopting and adhering to Public Sector Unified I&IT Project Methodology, Public Sector Enterprise Architecture and Public Sector Gating process, and Public Sector Standard Systems Development Methodologies.

General Skills (10%):

Demonstrated strong leadership and people management skills.
Exceptional analytical, problem-solving, and decision-making skills.
Demonstrated strong interpersonal, verbal and written communication, and presentation skills.
Proven troubleshooting and critical thinking experience.
Demonstrated ability to apply strong listening skills to facilitate issue resolution.
Effective consulting skills to engage with all stakeholders with a proven track record for building strong working relationships.
Excellent customer service skills, including tact and diplomacy to ensure client needs are managed effectively.
A motivated, flexible, detail-oriented and creative team player with perseverance, excellent organization and multi-tasking abilities, and a proven track record for meeting strict deadlines.

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