Snaphunt

IT Technician (BB-2A29A)

Found in: Neuvoo CA

Description:

The Offer

  • Join a research centre that is making a positive impact on agriculture productivity
  • Excellent career development opportunities
  • Strong emphasis on work-life balance

The Job

You will be responsible for :

  • Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
  • Ensuring all standards and procedures are followed and maintained.
  • Answering queries and resolving issue relating to the usage of standard applications and IT services.
  • Providing monthly help desk reports.

The Profile

  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 1 year experience within a Helpdesk/Technical Support role.
  • You have excellent communication and interpersonal skills.
  • Good knowledge of Cloud Databases (eg. AWS, Azure), MariaDB Enterprise, GraphQL and IBM DB2 databases.
  • You are a strong team player who can manage multiple stakeholders
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You pay strong attention to detail and deliver work that is of a high standard

The Employer

Our client is a research centre with a mission to strengthen the productivity and profitability of agriculture. By expanding the breadth of their research portfolio and strengthening their strategic partnerships, conditions of the communities have improved significantly.

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