Ultimate Staffing Services

Customer Service Representative Call Center (BB-D9465)

Found in: Neuvoo CA

Description:

Job Description

We are looking for Call Center Customer Service Representatives to perform routine customer service and administrative functions for one of our prominent clients in Ontario, CA.

Schedule: Monday-Friday; 8:00AM - 5:00PM
Pay: $15.00-17.00/hour


Responsibilities:
 

  • Answer/Respond Inbound Calls and Emails from existing and new customer inquiries
  • Process requests in a timely manner
  • Provide status update on orders
  • Handle escalated calls while maintaining excellent customer service
  • Data Entry
  • Additional tasks/responsibilities as needed
    • Requirements:
     
  • High School Diploma or Equivalent is required; Associates or Bachelor's Degree is preferred
  • 2+ Years of previous experience customer serviceCall Center/Manufacturing Industry experience is highly desired
  • Bilingual in English and Spanish is a plus
  • Proficiency with MS Office Suite (especially in Excel)
  • Typing speed of 30+ WPM


    • calendar_today10 hours ago

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