Associate, Purchasing - Cisco (BB-7FA72)

Found in: Neuvoo CA


W hy You’ll Love Softchoice:

We are a technology company that equips organizations to be agile and innovative, and for their people to be productive, creative and happier at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology portfolio. By doing these things, we create success faster and in circumstances otherwise not possible.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what’s good for our people and communities.

The impact you will have:

The individual in this role drives a seamless customer experience by owning all facets of the Purchasing Order transmission and management process with a high degree of focus on Operational Excellence. They will ensure orders are placed and received on-time and within departmental & customer specification. The individual will be the primary point of contact for the vendor and the customer/account team if challenges or questions arise.

What you’ll do:

  • Accountable to ensure that purchasing orders are placed, managed and received in a manner that meets customer and departmental expectations.
  • Deliver accurate Estimated Ship By dates to properly set customer expectations and billing forecasting
  • Resolve ad-hoc customer inquiries within set service level agreement while providing an outstanding customer experience. Educate our internal customers on standard processes and best practices to enable a streamlined order fulfillment process Provide input on existing and future design/process changes through formal workshops and informal discussions
  • Develop strong relationships with your owned vendor account contacts to strengthen the Softchoice/Vendor partnership. Resolve any fulfillment based challenges and act as a mediator/coordinator when the resolution falls outside of the scope of responsibilities & knowledge

  • What you’ll bring to the table:

  • 2 years of experience in the technology/service industry with a Purchasing or Order Management background. Post-secondary education obtained at a community college or one or more professional designations
  • Very high level of attention to detail
  • Highly motivated to win
  • Thrive in a fast-paced but fun work environment
  • Highly skilled in multi-tasking
  • Effective time management 
  • Some reasons why our employees love working here!

    • Softchoice has been recognized as a Best Workplace in Canada by the Great Place to Work Institute for 15 consecutive years.
    • Softchoice has been certified as a Great Place to Work in the United States for several years.
    • Meaningful work that drives professional development.
    • Ability to enter and grow within the technology industry. 
    • Being part of a winning, high performance team. 
    • Every employee has 2 paid volunteer days per year to give back to a cause of their choice.
    • We have raised over $3 Million through our staff-run charity Softchoice Cares. 
    • You have the opportunity to take an ownership position here at Softchoice.

    Inclusion & Equal opportunity employment:

    Softchoice is an equal opportunity employer committed to  Diversity, Inclusion & Belonging . Individuals seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

    Require an accommodation? We are ready to help:

    Softchoice is proud to provide  interview & employment accommodation  during the recruitment and hiring process. If you require accommodation to apply or interview for a position, please reach out directly to We are committed to work with you to best meet your needs.

    Our commitment to your experience:

    Softchoice is committed to the safety of our candidates and our employees. With that in mind, we have implemented virtual interviewing for all candidates. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will most likely be doing the same! For those joining Orange Nation, we will be onboarding all new employees remotely. Rest assured, though, that offering a human and inspiring onboarding experience is our top priority.

    Prior to commencing employment:

    Completion of a satisfactory criminal record check, education verification and reference checks are required for employment.


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