Syscon Justice Systems

Application Consultant (BB-BC05D)

Found in: Neuvoo CA


NorthStar's Professional Services team is seeking a Business Application Consultant to join us in implementing billing software solutions for our clients in the Utility industry. Duties will include configuring our software application to meet our client’s business requirements, testing and training services.

As an Application Consultant, you will be traveling throughout North America and the Caribbean up to 50% of the time. When not traveling, you will be able to work remotely or if you would prefer, you can work out of our Ottawa, Ontario based office.

What will be your impact?

  • Provide quality implementation services to our clients, with a strong focus on customer service, business expertise, and time management
  • Participate in discovery sessions with clients to determine and document “As-Is” and “To-Be” states of their systems
  • Perform business analysis on projects related to our utility billing Customer Information System (CIS) and add-on applications
  • Map the requirements of the client to industry best practices in order to improve efficiencies using the NorthStar solutions
  • Provide insight on best practices and participate in our process improvement cycles
  • Build and maintain effective relationships with clients, partners, vendors, and internal team members
  • What we are looking for:

  • 5+ years of experience working in the Utilities industry or 5+ years of application consulting experience in a software solution environment
  • Experience working with both business and IT groups 
  • Strong problem-solving skills with the ability to analyze information and make informed, independent decisions quickly and effectively
  • Proven ability to work on multiple projects in a team environment
  • Dependable, organized, flexible, self-motivated individual with the ability to work independently and as a team member
  • Excellent interpersonal and communication skills 
  • Experience in the Utilities industry or with Utility Billing and CIS applications is a strong asset
  • Experience with the NorthStar CIS and / or add-on applications is a strong asset
  • What we offer:

  • Opportunity for challenging projects and professional growth
  • Strong team environment
  • Ability to make impact in business processes and practices
  • Comprehensive benefit package
  • And more!
  • About our business

    NorthStar Utilities Solutions is a unique company that has served the utility community in North America and the Caribbean for more than 40 years. Our team members have enabled us to have continuous growth and innovation. We pride ourselves on delivering impressive customer service and standing apart as an industry leader. We are looking for people who are avid problem solvers, crave challenges, embrace technology and grasp complex ideas.

    Click to learn more about NorthStar Utilities Solutions

    How to apply

    If you want to apply to this Application Consultant job (R0009748), click 'Apply Now' to apply online. If this role does not align with your career goals, feel free to review all our current opportunities here or submit your resume to our Harris Talent Network here for future opportunities.

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