Our client requires multiple business analysts with experience in analyzing of the business and desktop applications, and IT Service Management processes. Other duties include conducting requirements gatherings via interviews and workshops. The objective is to develop formal reports of alternatives, options, and recommendations to decision makers.
Remote work during covid-19 work restriction. Full-time onsite is required when restrictions are lifted .
Minimum of 5 years of experience working as a business analyst
Minimum of 3 years of experience documenting/conducting process re-engineering
Minimum of 2 years of experience writing use cases
Must possess high level of communications, and client relationship skills. The Analyst must be able to clearly communicate complex technical and business concepts, both to clients (internal or external) and to team members, and to negotiate change
Must be capable of effectively identifying and framing problems, leading the collection of elements of information, and integrating this information to produce timely and thoughtful decisions
Accreditation from Business Analyst professional association is considered an asset.
Knowledge of the Business Analysis Book of Knowledge (BABOK) is considered an asset.