Hub International

Account Manager, Personal Lines (BB-522C7)

Found in: Neuvoo CA


Company Summary:

HUB International’s vision is to be everywhere risk exists – today and tomorrow. Helping protect what matters most.

HUB International is ranked 5th amongst the world’s largest insurance brokers with 10,000 employees across North America. In Oakville, we continue to grow and looking for experienced Personal Lines Account Managers with knowledge of the markets and company portals to service our Retail clients and bring in new business. If you have strong organizational skills, able to multitask and knowledgeable on the personal insurance markets and company portals, you can be part of a winning team known for client service and retention!


  • Responding to inbound telephone inquiries from existing clients in a timely manner
  • Ensuring new business and retention targets are met, including by means of re-marketing
  • Cross-selling other insurance and financial products based on the minimum requirements
  • Upsell and cross sell of other insurance products existing clients
  • Completing outbound calls as required for renewal review and special projects
  • Prompt response to all client inquiries by providing effective and efficient customer service to verbal and written inquiries
  • Resolving client concerns and complaints while ensuring that service excellence standards are met
  • Qualifications:

  • Minimum High School Diploma or equivalent experience
  • RIBO licensed
  • 1 years’ experience at an insurance brokerage
  • Prior personal insurance call center experience an asset
  • Team player able to work within Production and Service teams
  • Strong interpersonal and communication skills both written and verbal
  • Ability to work independently and in a team
  • Effective organizational, multitasking and time management skills
  • Proficient in Microsoft Office: Word, Excel and Outlook
  • Experience with EPIC broker management system an asset
  • Core Values:

  • Entrepreneurship - encouraging innovation and educate risk taking
  • Integrity – doing things right every time
  • Teamwork – working together to maximize results
  • Accountability – measure and take responsibility for outcomes
  • Service - serving customers, communities, and colleagues
  • HUB Total Rewards:

  • Monday to Friday Work Schedule
  • Employee Discounts on Personal Home & Auto Policies
  • 35 hour work week
  • Education Reimbursement Program
  • Competitive Salary
  • HUB Employee Referral Program – Award for successful hires
  • Paid Vacation
  • Corporate Cell Phone Program
  • Paid Sick Days
  • Recognition Programs
  • HUB Days – Paid Personal Days
  • Health & Wellness Initiatives
  • Group RRSP Company Matching Program up to 2% of Base Salary
  • Group Flex Benefits Plan
  • Corporate Discounts on Gym Membership
  • Company Paid Employee Family Assistance Program
  • HUB International offers a full spectrum of insurance and related services, including Property/Casualty, Home & Auto, Employee Benefits, Wealth Management and Risk Services, to a large and diverse client base. Internationally we are a leading insurance brokerage offering products and services with offices in Canada and the US. Take the first step toward creating a future that combines a diverse and challenging work environment in a rapidly growing company that offers significant opportunity for advancement and growth.

    If you are a successful service broker (RIBO Licensed), enjoy a positive team environment and want to increase your take home pay through commissions, please apply now!

  • LI-JL
  • Department Account Management & Service

    Required Experience: 1-2 years of relevant experience

    Required Travel: No Travel Required

    Required Education: High school or equivalent

    Hi, we’re HUB.

    In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

    When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

    And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

    About HUB International

    Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit

    calendar_today2 days ago


    location_on Oakville, Canada

    work Hub International

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