Agilus

Bilingual Customer Support Representative (BB-9E3C4)

Found in: Neuvoo CA

Description:

Agilus is recruiting for a Bilingual Customer Support Representative in Mississauga, Ontario for our client in the Pharmaceutical industry.

Responsibilities:

  • Quickly and effectively assess and resolve challenging situations
  • Effectively learn and use the fulfillment software and available resources to meet the patient’s needs
  • Identify gaps in process and areas for potential errors and suggest changes to workflow
  • Understand and adhere fully to Health Canada’s Access to Cannabis for Medical Purposes Regulations (ACMPR)
  • Demonstrate professional integrity and practice within legal requirements and ethical principles
  • Qualifications:

  • Bilingual (Fluent French & English) – Conversational and Written
  • Post-secondary degree
  • 3+ years of Patient Contact Centre Support or Contact Centre Customer Service experience required
  • Commitment to providing exceptional Patient Support
  • Excellent verbal and written communication skills
  • Previous experience working at an ACMPR approved producer is an asset
  • calendar_today3 days ago

    report

    location_on Mississauga, Canada

    work Agilus

    Apply:
    I expressly authorise the Terms and Conditions

    Similar jobs