Best Western Plus Bridgewater

guest service agent (BB-AA441)

Found in: Neuvoo CA

Description:

Business Equipment and Computer Applications

  • Word processing software
  • Multi-line switchboard
  • Internet
  • Central reservation system (CRS)

    • Work Setting

  • Hotel, motel, resort

    • Specific Skills

  • Take, cancel and change room reservations
  • Register arriving guests and assign rooms
  • Provide information on hotel facilities and services
  • Process group arrivals and departures
  • Process guests' departures, calculate charges and receive payments
  • Perform light housekeeping and cleaning duties
  • Investigate and resolve complaints and claims
  • Balance cash and complete balance sheets, cash reports and related forms
  • Answer telephone and relay telephone calls and messages
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Provide general information about points of interest in the area
  • Follow emergency and safety procedures
  • Handle wake-up calls
  • Provide customer service
  • Assist clients/guests with special needs
  • Maintain an inventory of vacancies, reservations and room assignments

    • Security and Safety

  • Bondable
  • Criminal record check

    • Transportation/Travel Information

  • Own transportation

    • Work Conditions and Physical Capabilities

  • Fast-paced environment
  • Work under pressure
  • Attention to detail
  • Standing for extended periods

    • Work Location Information

  • Rural area

    • Personal Suitability

  • Effective interpersonal skills
  • Flexibility
  • Team player
  • Excellent oral communication
  • Excellent written communication
  • Client focus
  • Dependability
  • Judgement
  • Reliability
  • Organized

    • calendar_today2 days ago

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    location_on Cookville, Canada

    work Best Western Plus Bridgewater

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