Boardwalk

Mentor-CSR (BB-FBD8E)

Found in: Talent CA

Description:
Job Responsibilities:
  • Meet with all new Associates on their first day of work and conduct hands-on training, following mentorship training guides
  • Provide ongoing feedback to Associates during training including face to face and written testing
  • Follow-up with new Associates on a weekly basis
  • Continue to be available as a resource to new Associates after training is complete
  • Provide feedback to Leader on new Associate training and document the 2, 4, 6 week follow ups in BAPS
  • Provide Leader with updates regarding the necessity of additional training or recertification
  • Conduct necessary retraining with existing Associates
  • Train Associates on new initiatives, programs, procedures as needed
  • Assist in the development of training guides and/or procedure manuals
  • Ongoing review and implementation of improvements to mentorship program
  • Liaise and share with
  • calendar_today6 days ago

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    info Full Time

    location_on London, Canada

    work Boardwalk

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