Strategic Services Specialist (BB-D0682)
Found in: Talent CA
Description:Westburne, a division of Rexel Canada Electrical Inc., is a leader in electrical product distribution, participating in the commercial, residential, industrial and institutional markets across Canada.Westburne is currently seeking a Strategic Services Specialist to support the Southern Ontario territory based out of Mississauga.The Strategic Services Specialist is responsible for delivering on-site services that support customer operations in process and discrete manufacturing. Specifically, services related to safety compliance, equipment start-up & commissioning, evaluation of a customer's installed base and asset management programs. The Strategic Services Specialist is a dynamic role with technical and sales responsibilities, including, but not limited to:Technical Responsibilities Execute documented services procedures at customer facilities.Perform start-up & commissioning services for Rockwell Automation Variable Frequency Drives.Collect customer installed base information through site walk-through and use of data collection tools.Assist in the development of risk remediation plans utilizing installed base assessment information.Perform on-site collection of arc flash and lock out/tag out policy, procedure and compliance information.Perform on-site management of customer storeroom assets and repair programs.Demonstrate core competency around Rockwell Automation products and associated manufacturing technology. Sales Responsibilities Act as representative of Westburne while performing services on customer equipment and applications.Develop Relationships with customer stakeholders.Present findings to technical and non-technical audiences.Articulate the value of the services offering to customers during the lifecycle of the engagement.Determine customer problems, needs and goals and identify opportunities for products and services outside of the scope of the original engagement.Document work activities in a clear and professional report format.Assist in the clarification and resolution of customer issues. QUALIFICATIONSEducation: Electrical/Electronic/Automation Technology diploma or degree from a recognized institution.Experience: Minimum of 2-years previous experience in automation or technical product sales/support. Desired Skills: Understanding of safe work practices in an industrial environment, including utilization of personal protective equipment as required. Exposure to Arc Flash & Lock out/Tag out standards and best practices is an asset.Time management, organizational and problem-solving proficiency.Strong interpersonal and written/verbal communication skills.Experience with Microsoft Office suite.Technical understanding of industrial automation systems and manufacturing business drivers.Ability to learn quickly and adapt to changing demands.Self-motivated and results-oriented.A valid driver's license and passport will be required for this position. If this is the right position for you, click apply.We thank all candidates for their interest, however, only candidates selected for interviews will be contacted.If you require any accommodation in the application process, please contact us with the "Need Help" button in Fitzii.
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