Best Buy Canada

Senior UX Designer – Employee Experience (BB-2CFE1)

Found in: Talent CA

The Experience Design team is looking for a Senior UX Designer to join our Technology Group who can inspire, define, articulate, and deliver amazing employee solutions.
This role will be responsible for crafting clear, efficient and enjoyable experiences for employee-facing experiences such as the intranet & onboarding process.
Leading by example is a critical skill for this role, someone who wants to do great design, work closely with stakeholders to bring design thinking to new areas withing Best Buy, and inspire the experience design team and our organization. Experience Design at Best Buy Canada drives the vision of the entire customer journey.
We are a large and growing team of diverse specialists in UX, UI, Visual Design, Content Strategy, and Copywriting.
The Experience Design department operates under the Director of Experience Design and enjoys strong executive support across the organization.
Best Buy Canada’s Technology Group is truly Agile at scale, with a flat organizational structure and designers working with distinct families, united within communities of practice. As a Senior UX Designer you will... * Defining the UX strategy, vision, and customer experience for the Employee Experiences * Contributing to the road map in conjunction with the Product Owner with ideas for evolving and iterating the UX of a set of employee products based on user research and analytics * Communicating design rationale to help educate and provide feedback to cross-functional teams on the value of user-centred design * Working collaboratively with business leads, retail teams, product owners to improve the experience of the enterprise software/services our employees use each day * Crafting deliverables such as process flows, information architecture, content strategy, experience playbooks * Navigating a dynamic Agile environment that requires independent self-direction with an aptitude for team collaboration and open communication * Collaborating with cross-functional teams to integrate usability testing into the design process * Consulting with stakeholders early and often to ensure alignment on the progress of different initiatives We hope you are passionate about... * All things UX – you are fascinated with the industry, keep on top of new trends and seek to expand your practice. * Continuous Learning – you strive to continuously improve your own knowledge and you influence others to do the same * Collaboration – you know the importance of teamwork and are used to working with high performing groups in an agile framework The experience we need... * 8+ years of extensive experience in an individual contributor role on a product or web design team * Facility at designing for a portfolio of products: managing expectations, collaborating at the appropriate fidelity, producing clear specifications, and delivering results * Advanced skills in interaction design, information architecture, usability evaluation, and user research * Extensive experience working closely with product managers to define the strategy and rationale for features * Ability to quickly identify both user goals and business goals from stakeholders and to translate those goals into detailed requirements * Familiarity with working in an Agile or Scrum environment * Highly collaborative mindset that allows you to build trust and accountability * Natural curiosity to explore fresh ideas, to capture assumptions into clear hypotheses, and to validate those hypotheses through various evaluation methods * Ability to embrace change with positivity and enthusiasm We believe we have the unique opportunity to help customers enrich their lives and pursue their passions with the help of technology

calendar_today4 days ago



location_on Burnaby, Canada

work Best Buy Canada

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