Accident Benefits Representative I (BB-2385F)
Found in: Talent CA
Description:Wawanesa Mutual Insurance is one of the largest property and casualty insurers in Canada with $3 billion in annual revenues and assets of more than $9 billion. Wawanesa Mutual, founded in 1896 with executive offices in Winnipeg, is the parent company of Wawanesa General, which offers property and casualty insurance in California and Oregon, and Wawanesa Life, which distributes life insurance products and services throughout Canada. With over 3,500 employees, Wawanesa proudly serves over two million policyholders through nine regional offices and 41 service offices in Canada and the United States. Wawanesa actively gives back to organizations that strengthen communities where it operates, donating well above internationally recognized benchmarks for excellence in corporate philanthropy. We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience, advancement on a growing team. Job OverviewThe Accident Benefits Representative I contributes to Wawanesa’s goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of first party injury claims. Job Responsibilities Provide exceptional customer service and support through the recovery process Interpret policy wordings, determine policy coverage, and ensure appropriate reserving Investigate and manage first party injury claims by telephone and correspondence Work collaboratively with vendors, healthcare providers, legal representatives, and others involved in the claims process Prepares files for litigation Liaise with customers, doctors, and rehabilitation specialists Proactively adjust claims from inception to completion Maintain accurate records based on company standards and policies within the claims system Perform other duties as assigned Qualifications 1 year of experience in the insurance industry College/University degree is preferred Working toward Chartered Insurance Professional (CIP) designation Basic knowledge of medical terminology Exceptional customer service skills including empathy and concern for our customers Excellent communication skills, both written and oral Strong critical thinking, analytical, and decision-making skills Strong time management and organizational skills with the ability to prioritize work in a fast paced, changing environment Detail oriented with a critical degree of accuracy regarding data entry Strong negotiation skills Wawanesa provides its employees with a respectful, challenging and rewarding environment where they can maximize their potential while contributing to the company’s goals. Our employees are provided with highly competitive compensation packages (salaries, generous vacation allowance, leave top up, goal achievement plan, premium free benefits and a pension plan). Wawanesa provides a stable and rewarding environment for its employees in today’s challenging markets. If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume. Accommodations are available as needed for all applicants.
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