Hosting Operations Engineer (BB-AD682)

Found in: Talent CA

OverviewThis position, under the general direction of the Atrieve Technical Services Group Manager, will be a member of the team responsible for providing systems administration of the servers and related technologies used in the hosted environment for the Atrieve product line. The team will be taking on a major project this year to migrate to a private cloud and is looking for an extraordinary team member that will help ensure success! Work includes installation and configuration, optimization, monitoring, and maintenance of application servers to meet user needs and maximize system performance, availability and security of all hosted systems.ResponsibilitiesEssential duties and responsibilities include the following. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Configure and optimize private cloud servers for optimal performanceSuccessfully migrate servers from hosted cloud to private cloudPerform daily system administration tasks to verify that all systems are up and runningInstallation and configuration of software in virtualized environments to ensure high availabilityMonitor and troubleshoot application issues to ensure high availability, optimal performance and system responsivenessOperate and maintain orchestration routines in productionComplete periodic application software updates and software version upgradesInstall and configure new customer environments as neededExecute as a member of a team following a well-defined Agile SDLCExecute any SDLC tasks including requirements definition, design, development, peer review, testing, documentation, release, deployment, operations, maintenancePerform root cause analysis for production issues where the root cause is in infrastructure, environment, configuration, or deployment routines; understand when to escalate to product development teams; remediate root causes and implement preventative actionsTroubleshoot application performance issues and engage Help Desk or IT Support as needed to identify and resolve the issuePerforms database monitoring and troubleshoots database performance issuesUses customer management system to provide status on open customer issues and properly verifies when an issue can be closedParticipate in afterhours maintenance when necessary, respond to emergencies, participate in customer calls when called upon in support of initiatives and incident responseOther duties as assignedQualificationsTo be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.Qualifications include:5+ years’ experience in systems administration roleBachelor’s degree in Computer Science, Information Systems or equivalent degree requiredProfessional experience in configuring and managing Microsoft Hyper-V in hosting operationsExperience in configuring Converge infrastructureProficiency in Powershell and other scripting tools for automation of sys admin tasksProficiency in Linux administrationMeets all team deadlines and responsibilities, listens to others and values opinions, helps team leader to meet goals, welcomes newcomers and promotes a team atmosphereCommunicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skillsMust have strong organizational skills to handle a heavy workload and multiple projects with frequent interruptions and schedule changesEEO CommitmentPowerSchool is committed to a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers PowerSchoolers to deliver the best results for our customers. We not only celebrate the diversity of our workforce, we celebrate the diverse ways we work. If you have a disability and need an accommodation regarding our recruiting process, please let us know by emailing

calendar_today4 days ago


location_on British Columbia, Canada

work PowerSchool

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