Harbor Freight Tools

Retail Sales Associate (BB-99DD8)

Found in: Talent CA

Description:

Job Description

Our Associates (part-time) support the leadership team through operational execution and delivery of a rewarding customer experience. Our Associates (part-time) are part of a retail team of high‐achievers, who have a passion for excellence, continuous improvement and obsess about getting things done. They are expected to embrace our Mission Statement and Success Drivers for the Associate (part-time) position and demonstrate Harbor Freight Tool's Core Principles.
Profit Maximization

  • Consistently exhibit expected behaviors to exceed financial goals
  • Participate in company programs
  • Participate in special events

  • Operational Execution
  • Proficient in all assigned areas of responsibility
  • Accurate and timely completion of workload
  • Adhere to all company policies and procedures

  • Talent Optimization
  • Exhibit job proficiency and expected behaviors
  • Contribute to a team atmosphere

  • Customer Experience
  • Provide a helpful customer experience
  • Ensure items are in-stock
  • Ensure items are priced right
  • Maintain a safe, clean, and organized retail store

  • Success Drivers
    Action Oriented
  • Is action oriented and full of energy for the things they see as challenging
  • Enjoys working hard
  • Shows initiative

  • Composure
  • Is calm and professional under pressure
  • Does not become defensive or irritated

  • Customer Focus
  • Acts with internal and external customers in mind
  • Understands how operational execution directly affects the customer experience
  • Establishes and maintains relationships with customers and associates through respectful and effective communication.
  • Shared Duties
    Profit Maximization
  • Adherence to Injury Illness Prevention Program
  • Assist in execution of Physical Inventory Standard Operating Procedure

  • Talent Optimization
  • Commitment to continued learning and self-development
  • Drive and support teamwork

  • Operational Execution
  • Daily Download review

  • Customer Experience
  • Meet Customer Experience expectationsFriendlyAvailableQuick
  • Execution of store recovery standards
  • Execution of daily cleaning checklist

  • Primary Duties
  • Participate in:Name CollectionExtended Service Plan ProgramInside Track Club ProgramEfficient processing of point of sale transactionsAct as witness for till, safe, and deposit countsOther duties as assigned
  • Additional Duties
  • Execution of:PlanogramsPricingDisplay Planner
  • Execution in accordance with Standard Operating Procedure:Floor First ReceivingReplenishmentRecalibrationCycle Counts
  • Requirements

    Experience

  • Retail or Customer Service experience preferred
  • Education
  • High School graduate/Equivalent preferred
  • Physical Requirements
  • Ability to communicate with customers and associates in person and via e-mail and telephone.
  • Ability to intermittently lift, push and/or pull up to 50 pounds.
  • Requires standing and moving for an entire shift. Ability to lift, bend, kneel, climb, crawl and/or twist. Ability to safely climb up and down a ladder.
  • Ability to become forklift certified and physically able to operate a forklift in accordance with IIPP.
  • Availability
  • Ability to work a flexible schedule, including evenings, holidays, overnights and weekends as necessary to meet the needs of the retail business.
  • Regular attendance is an essential function of the job.
  • calendar_today10 hours ago

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    location_on Buckhorn, Canada

    work Harbor Freight Tools

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