Financial Service Representative (BB-2732D)
Found in: Talent CA
Description:If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd. is the place for you! Recognized as one ofNorth America’s Most Engaged Workplaces, we want the best to join our team. easyfinancial is our consumer lending business that offers secured and unsecured installment loans of up to $45,000. It is our mission to provide everyday Canadians the path to a better tomorrow, today, by giving them access to the credit they need and by offering them a second chance when they have been turned down by banks and traditional lenders. With a retail network of nearly 400 locations across Canada and over 2,250 employees, we are able to build lasting relationships with our customers as we help them rebuild their credit and graduate towards prime rates and a brighter financial future. Working at goeasy during COVID-19:We are committed to the health and safety of our current and potential employees. Here are some of the things we have done to stay ahead and continue our operations during this pandemic: Adoption of best practices and protocols to ensure a safe interview and onboarding experienceContinuing to serve our customers through our phone and digital channelsMandatory social distancing in all of our locationsMaximum person limit in our branches and storesRigorous hygiene practices in all branch and store locationsFree virtual healthcare access for all permanent employeesContinued partnerships and donations to foundations & causes we care about ie. Boys and Girls Club of Canada So, what will you do as a Financial Service Representative? You will build superior customer sales experiences by engaging, listening and understanding the financial needs of potential customers and matching their needs to our lending solutions in a pleasurable sales environmentYou will demonstrate compassion and empathy toward customers to be able to hear their story and help with the most appropriate sale of our financial services based on individual needsYou will welcome and engage customers visiting your branch location or by actively prospecting new clients through a combination marketing and outbound sales call activity with a view to achieving and exceeding branch sales targetsYou will capitalize on financial cross-sales and add-on products by paying attention to customer needs to specifically pinpoint sales opportunities while clearly and openly communicating the terms and conditions of our financial productsReview and evaluate online financial loan applications, assess the applicants’ credit worthiness, perform financial analysis, and other risk assessments to improve quality of the sale and limit future collection itemsManage collections activities for all past due financial accounts, maintaining an impeccable level of serviceAccurately secure all required information to fulfill customer applications for products and maintain information and records to limit errors What we are looking for: A minimum of 1 year of experience in a customer-facing targeted sales environment; experience in either consumer finance or pay day loan industries is strongly preferredSecondary school diploma is required; post-secondary education with a background in Business or a Finance is preferredPeople Oriented, Enterprising and an excellent communicator with the ability to build memorable customer experiences for every financial saleProficient with PCs, Microsoft Office (Excel, Word, and Outlook), strong keyboarding skills and an ability to learn and master new software programsAbility to multi-task, adapt to change in a dynamic sales environmentAchievement and results oriented with a positive personality to drive sales and increase customer happinessInsightful, compassionate and operate with integrity with every sale – care deeply for our customers! Why should you work for goeasy?
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