Canadian Linen

Bilingual Call Center Specialist (BB-5485E)

Found in: Talent CA

Job Details Description About Canadian Linen & Uniform Service Canadian Linen & Uniform Service (CLAUS) provides uniforms and related products to more than 300,000 customers nationwide, in virtually every industry. From designing and manufacturing to laundering and delivering, CLAUS works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. CLAUS operates from over 16 locations nationwide. Career opportunityCanadian Linen is seeking a Bilingual Call Center Specialist (English & French) to join our team. What you’ll do: Answer customer's questions and assist with order entry, tracking, webstore navigation and issue resolution.Establish good relationships with clients by showing empathy and sensitivity as well as proficiency.Assume responsibility for customer issues and follow up on a timely basis.Forward issues requiring further assistance to the appropriate internal responder and follow upon a timely basis to ensure the problem has been resolvedConcisely document all problems and their resolution in the customer record.Strive to meet and exceed expectations. Education and experience requirements: High School Diploma with equivalent work experience, preferredPrevious experience in a call centre environment, valuableProficient with MS Office Suite (Word, Outlook, Excel, etc.) Skills and requirements: Fluency in both English and FrenchExceptional ability to listen, communicate, understand and respondAbility to work independently, as well as with supervisionPersonal motivation, excellent organizational skills and exceptional time management skillsAbility to take responsibility.Excellent team spirit, desire to help othersAbility to handle multiple tasks at onceAbility to build strong relationships with clients We thank all candidates for their interest. However, only those selected for a telephone interview will be contacted.Canadian Linen & Uniform Service (CLAUS) is an equal opportunity employer. We are committed to a diverse and inclusive workplace for all. We recognize that our future success depends on the perspectives and contributions of all our employees -- their diverse backgrounds, abilities and experiences make our business stronger. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications

calendar_today17 hours ago


location_on Vaughan, Canada

work Canadian Linen

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