Join our team and enjoy the many benefits of working for Canada's fastest-growing, privately-owned hospitality company, including a competitive employee compensation package, diverse employee schedules, and internal corporate career advancement. If you are looking for a future career in hospitality, then the Sandman Hotel Group is for you.
The Room Attendant will promote a positive image of the property to guests, and must be pleasant, friendly and able to address problems or special requests. The Room Attendants must understand their role as brand ambassador and provide positive brand experiences to all customers.
No education or experience required, we will train one on one
Ability to follow instruction
Good communication skills are an asset
Workplace Hazardous Materials Information System (WHMIS) is an asset
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Professional appearance and manners
Clean rooms according to Sandman Hotels standards
Maintains an up to date knowledge of all chemicals and cleaning products, and the correct handling procedures
Responds to guests and staff inquiries, requests and complaints in a prompt and courteous manner
Ensures all lost property items left in guest rooms are recorded on the worksheet and handed in to the Supervisor/Manager at the end of the shift
Ensures all maintenance and safety hazards are promptly reported to the Supervisor/Manager to minimize hazard risk
Takes personal responsibility for equipment, ensuring it is operated correctly and secure at all times
Reports any unusual or suspicious persons/activities happening in the area of security to the manager
Reports any maintenance issues including burned out light bulbs
Check under bed, drawers, and closet for left behind articles and or trash
Cleans sink and fixtures and restock all terry, soap, glasses, comment cards, coffee and other amenities
Clean coffee pots when needed, - ensures pots are plugged in
Arrange furniture following use by guests
Ensure security of guest rooms and privacy of guests
Perform Laundry tasks when necessary including collect, sort, transport laundry at the beginning of each shift.
Remove laundry from dryers and fold immediately to prevent wrinkling.
Stock linen supply room with clean linens for use for next day.
Laundry to include: bed linens, blankets, Duvets/Comforters, towels & face cloths, and restaurant table linens. At end of day all cleaning cloths will also be washed, dried and folded for housekeeping needs.
Small mending repairs required as needed.
Perform Houseperson duties if required.
Excellent customer relations.
Must have time-management skills.
Adaptable to change and be able to handle multiple priorities under pressure.