MasterBUILT Hotels ltd

Housekeeping (BB-EEC1F)

Found in: Talent CA

MasterBUILT® Hotels develops, builds, manages and invests in best-in-class, select service hotels across Canada. MasterBUILT lives and breathes hospitality, developing more ground up hotels than other company in North America. As a Gold Standard winner of Canada’s Best Managed Companies, MasterBUILT believes in investing in the development of talented people with a passion for delivering exceptional results and a desire to learn and grow. Microtel Inn & Suites by Wyndham is an all new construction, limited service hotel brand targeting the midscale segment of the market. Part of the Wyndham Hotel Group family of brands, Microtel has won the JD Power & Associates award for top guest satisfaction in its segment 12 of the past 13 years – an unprecedented achievement in any industry – and has consistently been rated #1 in its segment for RevPAR market penetration in the U.S. (based on STR data). Within Canada, Microtel is the fastest growing new construction brand in the country with over 40 new hotels scheduled to open by 2025. Microtel’s rapid growth is backed by the strength of MasterBUILT® Hotels’ commitment to develop at least 75 Microtel hotels by 2036, making it one of the most dynamic new brands to ever enter the Canadian marketplace. NEW OPPORTUNITY: HOUSEKEEPING / ROOM ATTENDANTMicrotel Inn & Suites Kitimat, BC Reporting to the Housekeeping Supervisor, the Housekeeping / Room Attendant will be responsible for the professional cleaning of all assigned guest rooms to achieve the standard of productivity and presentation required by hotel and company policy. This position requires the ability to be flexible with hours of work, as shifts will include early mornings, late evenings and weekends. RESPONSIBILITIES: Greet, interact with and ensure excellent stays for guestsBe a strong, supportive team memberClean guest rooms, storage areas and corridors as allocated, achieving standards of cleanliness and presentation Clean rooms as per the checklistsEnsure guest supplies and advertising material in bedrooms and bathrooms are replenished, achieving the correct standards for the room type Restock carts and storage areas for proper inventory/operational levelsReport and log any lost and found itemsEnsure the security of keys and guest rooms at all times Understand the correct usage and storage of cleaning agents in line with health and safety regulations and manufacturer’s instructionsUse and clean equipment with care reporting any defective equipment Carry out deep cleaning duties Use hotel linen in an efficient and cost effective manner while ensuring corridors are free from dirty linen Report all maintenance issues as per hotel policy and procedureAssist with cleaning duties in order to maintain a clean and well-ordered work area in line with hotel policyContribute to the security of the building, company assets and guest/co-worker safety by reporting of suspicious persons and handling of keys/cash Special attention paid to dusting – all furniture in and out, lamps and shades, window sills, pictures, mirrors and frames, television, door frames, closet and shelves and rodsWash and disinfect telephonesEmpty and wash all trash cans, waste baskets and ice buckets.Vacuum entire room and closet, moving light furnitureMake beds using sheets and following hotel procedures, replacing duvet, dirty mattress pads as neededWash and disinfect sinks, vanities, toilet bowls, tanks (inside and outside), tiles, tubs, soap dishes, shower stalls etc.Clean and shine faucets, pipes, shower heads and towel racksReplace all used amenities and linen as neededMop bathroom floorsSet alarm clocks and thermostats according to summer/winter temperatures in check out roomsStock caddies supplies and cleans mobile pack system on a daily basisEnsure lights in guestrooms are turned off when rooms are vacantEnsure mobile packs and vacuums are returned to closet any time when not in use, including prior to breaks and at the end of the shiftEnsure linen closets and fire exit doors are kept closed at all timesEnsure keys are signed in and out at the beginning and end of every shiftEmpty soiled linen into the bin provided in each service areas and to report when bin is fullCollaborate with team members and management in accordance with rush rooms, and other special request roomsCollaborate with team members to manage unexpected changes in assignment such as cleaning a room under someone else’s assignment in exchange for a room in your sectionEnsure all tidy ups of assigned rooms are completed before the end of shiftReport all Lost and Found items from check out rooms to Supervisor Carry out any other assignments requested by the Executive Housekeeper QUALIFICATIONS:Experience Required 1-2 years of experience working in a similar role, previous hotel experience considered an asset Mission Critical Competencies Strong attention to detail, quality workmanshipAbility to demonstrate being a team playerExcellent customer service and interpersonal skillsA fun, positive attitude with a sense of humour Desired Education A High School Diploma or GED required MASTERBUILT OFFERS: A compensation package that provides incentives and rewards performanceA flexible benefits package that supports various personal/family situations and work environmentsA rewarding corporate culture that fosters a positive team and family spiritA cooperative management team that is strategic and forward thinkingA fast paced environment with opportunities for advancement

calendar_today2 days ago


info Full-Time

location_on Fort St. John, Canada

work MasterBUILT Hotels ltd

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