Technician, Network Facing (BB-16F69)
Found in: Talent CA
Job Description :
Responsible for installing, operating and maintaining all aspects of the network including drop, plant, and associated equipment to Cogeco and Industry Canada standards and to the customer’s satisfaction.
Installs, maintains and repairs active, passive and optical network equipment and devices in the network. Ensures that network systems are maintained to Cogeco and/or Industry Canada specifications and standards by completing prescribed maintenance activities.
Monitors system for signal leakage and completes required repairs to ensure that CLI remains at or below Cogeco standards.
Responds to network outages and completes required repairs in an effective and timely manner.
Educates customers on the use of all Cogeco products and services. Contributes to the growth of all Cogeco products and services through promotion and sale of our products.
Works with other technical staff as required ensuring the correction of customer problems in an effective and timely manner.
Operates and understands the use of test equipment related to the maintenance of 2-way coaxial and fibre systems including network analyzers, signal level meters and leakage monitors, etc. Performs various administrative duties such as completing and maintaining accurate system records, activity reports and support documentation. Ensures the vehicle, test equipment and other assigned tools and equipment are maintained in excellent condition. Escalates issues as required to the appropriate Cogeco department or supplier and ensures follow-up of outstanding issues. Attends Cogeco and Industry training and developmental events to maintain technical skills and knowledge. Provides reports on such activity.
Performs other duties/tasks as assigned. As part of their work, employees must take all necessary measures to ensure their own health and safety, and that of their co-workers and the public in general.
Location :Kingston, ON
calendar_today3 days ago