University of Waterloo

Optician (BB-AE4B5)

Found in: Talent CA

The Optician reports to the Optical Services Manager and is responsible for assisting in the operations of Optical Services at The University of Waterloo, School of Optometry and Vision Science and Health Sciences Optometry Clinic. The Optician requires a thorough knowledge of all aspects of ordering, fabrication and dispensing of prescribed ophthalmic appliances. The incumbent must hold and maintain a current Optician license in Ontario. Optical Services within the School of Optometry consists of two primary activities providing educational and clinical services; the Ophthalmic Optics Laboratory and the Optical Services Dispensary. Optical Services is one of several clinic areas within the School of Optometry & Vision Science that provide public patient services as a part of the undergraduate optometry program. The public clinic functions as a retail operation collecting fees for services and products. The Optician is responsible for all aspects of the dispensing of prescribed ophthalmic appliances related to the profession of opticians, for supervising interns and assisting faculty and staff within the Optical Services area. These activities include, but are not limited to, the design, fitting, ordering, adjustment, verification, and repair of spectacles and other ophthalmic appliances. Responsibilities Intern SupervisionClinical instruction and evaluation of interns in Optical ServicesVerify measurements, frame choice and adjustmentsReview and confirm all Visual Eyes system entries and sign files when completeProvide support to interns as needed with aniseikonic and lens demonstration software and new technologyConduct orientation for new internsDispensing DutiesVerify work orders checking for accuracy and completenessProcess returns for warranty work and process complimentary ordersEnsure that ample spectacle options are available for patients, (low vision needs, external dispensing, up-to-date frame styles)Offer external dispensing services to local long term care facilities, recommending spectacles, repairing and adjusting glasses as requiredTechnical ServicesConducts expert edging services to accommodate a one-hour service when patients are using existing framesTroubleshoot/problem solve vision difficulties with patients new or existing glasses; follow up by making a referral (if required) to the appropriate clinic area in regards to solving their chief complaintAssist with frame and lens repairsAdministrative DutiesDelegate and perform clinic upkeep dutiesManage frame boardsPrepare and review lens quotesRecommend, dispense and repair eyewearCommunicate with new and existing patients either in person or on the phone regarding questions pertaining to their eyewear and new products availableUpdate price listsDeliver shipments to other areas of the building as requiredClassroom InstructionProvide and delivers lectures on relevant dispensing skills and conceptsMeet and discuss latest lens technologies with optical company representatives to ensure and promote the use of contemporary technologies Qualifications Ontario Optician’s License required5-7 years of optical experience required, preferably in an academic environmentAbility to manage multiple projects and responsibilities and to prioritize is criticalPrevious experience with in an electronic medical record system is requiredGood understanding of Microsoft Office (Word, Excel and Powerpoint)Good knowledge and understanding of an Electronic Medical Record System (EMR), preferably Visual EyesSolid understanding of all ophthalmic instruments and equipment requiredAbility to communicate, both orally and in a written format, information at all levels of the organization is essentialTact, judgement and diplomacy are essential

calendar_today1 day ago


info Permanent

location_on Waterloo, Canada

work University of Waterloo

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