Pinnacle

Senior Customer Service Representative – Insurance (BB-D5C3F)

Found in: Talent CA

Description:
March 18, 2021 SENIOR CUSTOMER SERVICE REPRESENTATIVE – INSURANCE (Winnipeg, Manitoba) Do you enjoy problem-solving and take pride in providing great customer service? This established insurance firm in Downtown Winnipeg is looking for a Senior Customer Service Representative. In this role, you will be responsible for processing and triaging new claims in a timely manner. The successful candidate will bring strong customer service skills, analytical and problem-solving skills. WHAT YOU WILL DO: * Answering inquiries related to billing and other inquiries * Receiving and processing insurance payments for customers * Generating insurance quotes and reports * Service customers through effective collaboration with internal and external partners * Other duties as required MUST HAVES: * 2 years experience in a fast-paced customer service-focused environment (call centre, billing or insurance) * Strong math skills with abilities to analyze complex billing and payment information * Excellent English communication and listening skills * Strong computer skills and ability to navigate software systems * Attention to detail to gather and maintain confidential information * Flexible to work from home ADDITIONAL INFO: * Monday to Friday, must be able to work varying shifts (7:00 AM-3:30 PM, 9:00 AM-5:30 PM, 10:00 AM-6:30 PM)

calendar_today23 hours ago

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location_on Winnipeg, Canada

work Pinnacle

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