Nova Scotia Health Authority and IWK Health Centre

Registration/Scheduling Clerk - Halifax Community Mental Health (BB-3F78F)

Found in: Talent CA

Position SummaryReporting to the Clinical Manager, the Registration and Scheduling Clerk’s primary responsibilities are to complete patient booking/scheduling, participate in patient registration. Additional responsibilities may include, but are not limited to: Answers telephone/e-mail inquiries and communicates messages and information accurately by referring inquiries, with follow-up, as appropriate; Photocopies reports and correspondence; distributes accordingly; Prepares daily schedules; Attends team meetings, takes/produces and distributes minutes, as required; Prepares patient charts, maintains office filing system & records to ensure efficient storage and retrieval of material; scanning and archiving. Processes incoming and outgoing mail; Demonstrates customer service skills; Schedules patient appointments and registers patients via Meditech; Manages inventory of supplies and places orders, as required.Hours of WorkMonday – Friday, with some evenings as required.Qualifications Minimum High School Diploma or G.E.D. required. Graduate from a recognized office administration diploma program preferred Previous experience in a health care setting, an asset Demonstrated accurate keyboarding and data entry skills, required. Testing may be conducted on short-listed candidates with results will be factored into the candidate's overall suitability for this position. Basic knowledge of computer programs, including email and MS Word, required. Working knowledge of office equipment (e.g., fax machine, photocopier, scanner, etc) required (testing may be conducted). Demonstrated strong time management, analytical, and problem-solving skills required. Demonstrated excellent organization skills, strong communication (verbal & written) and interpersonal skills required. Demonstrated ability to prioritize workloads required. Demonstrated initiative; self-motivated and able to work with minimal supervision/direction required. Demonstrated high regard for quality, accuracy, and attention to detail required. Demonstrated ability to work well with others and in an interprofessional team required. Demonstrated flexibility to meet workload demands required. Excellent judgment and discretion in handling confidential and/or sensitive information required. Experience in patient scheduling/booking preferred. Experience with Community Wide Scheduling (CWS) an asset. Competency in other languages an asset; French & Arabic preferred.

calendar_today5 days ago


location_on Halifax, Canada

work Nova Scotia Health Authority and IWK Health Centre

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