Husky Injection Molding Systems

Project Engineer

Found in: Talent CA

Description:

Ensure customer satisfaction with Husky through effectively managing the customer and the product, from taking the initial order to resolving quality issues after delivery. Success in ensuring customer satisfaction will be measured upon ability to provide on time shipments and ensure quality of the product. The project engineer also acts as the customer liaison, ensuring that they are pleased with all aspects of our service and product.

Key Responsibilities/Areas of Accountability

·Take customer orders arriving from area managers and ensure that they are technically accurate, priced appropriately and properly documented to meet the customer's expectations

·Attend and facilitate the kick-off meeting, ensuring that milestone commitments for the design and the production of the machine are documented.Follow-up on open issues from the kick-off meeting

·Maintain and communicate regular up-to-date knowledge of project status, so that all questions regarding orders status can be responded to within the same day

·Prepare, issue and evaluate the impact of order changes, and ensure that original production schedule deadlines are met, or if this is not possible, communicate the impact to the sales team

·Ensure all issues regarding the shipment advice of the machine are in order.Ensure all orders are complete and documented prior to shipping

·Provide start-up support for customers, document and ensure timely resolution of any quality issues that may arise

·Ensure that the customer's expectations are exceeded in all areas; do what it takes to ensure that the customer is pleased with the equipment and service from Husky.Opportunities to exceed expectations include the following: hosting customer/supplier visits, maintaining regular contact with customers (before, during and after delivery of product), ensure quick resolution to any customer issues during and after delivery.Utilize creativity and initiative to enhance customer satisfaction within current customer base and to build customer relationships with potential new clients.

·Follow the minimum documentation preparation and storage processes

·Use creativity and initiative within the scope of the execution phase of product delivery

·Support the operation on various initiatives as directed by the Team Leader

Qualifications:

Education: Post-secondary education (College or University degree in engineering preferred).

Related Experience : 3 years experience in project engineering or project management

calendar_today 3 days ago



info Full-Time

location_on Caledon, Canada

work Husky Injection Molding Systems

Apply:
I expressly authorise the Terms and Conditions

Similar jobs

  • H

    Project Engineer

    This "Project Engineer" position is the key customer contact for Advantage+ Service Contract support by coordinating and ...

    Husky Injection Molding Systems - Caledon - Talent CA

  • H

    Project Engineer

    Ensure customer satisfaction with Husky through effectively managing the customer and the product, from taking the initi ...

    Husky Injection Molding Systems - Caledon - beBee S2 CA

  • F F

    Civil Project Engineer

    We are looking for a Civil Project EngineerEnergy Jobline would like to introduce the role of Civil Project Engineer bas ...

    Fidanto - Caledonia - Fidanto CA Premium

  • H

    Project Engineer - Bilingual Spanish

    This "Project Engineer" position is the key customer contact for Advantage+ Service Contract support by coordinating and ...

    Husky Injection Molding Systems - Caledon - beBee S2 CA