Hach

Aquatic Informatics - Software Configuration Analyst

Found in: Talent CA

Description:

A wholly-owned subsidiary of the Water Platform of Danaher Corporation (NYSE: DHR), Aquatic Informatics ) is a mission-driven software company that organizes the world's water data to make it accessible and useful. We provide software solutions that address critical water data management, analytics, and compliance challenges for the rapidly growing water industry. Water monitoring agencies worldwide trust us to acquire, process, model and publish water information in real-time. We offer a full range of solutions, from standalone software packages for individual users, hosted software services, and enterprise-wide national systems. We serve over 1,000 municipal, federal, state/provincial, hydropower, mining, academic, and consulting organizations in over 60 countries that collect, manage, and process large volumes of water data.

Aquatic Informatics is headquartered in Vancouver, Canada, and has offices in the US and Australia. We value independent thinking, initiative, teamwork, a relentless pursuit of quality, a playful spirit, and a sense of humor. We like smart people – IQ and EQ – who care about the environment and want to do good in the world.

If you want a meaningful role with a company that is making a real difference in one of the most important resources in the world: water, then join our energetic growing team Help us revolutionize an industry

About the position:

The Software Configuration Analyst is a key member of the Customer Success team responsible for managing the implementation of Aquatic Informatics' products. This person will work with Project Planners and Project Managers to effectively deliver software services that meet customer expectations in an accurate and timely manner. You may take part in evaluating customer-provided data and workflows in order to provide best-in-class solutions to customers.

  • Engage directly with customers that have purchased Aquatic Informatics' professional services for implementation of the Hach WIMS Software.
  • Analyze and document specific customer needs, including managing expectations to the defined scope of work
  • Map customers' processes to the applicable standard software process flows
  • Configure databases including variables, calculations, reports, and data entry forms and install data management software
  • Ensure that the provided solution and loaded data meets quality standards, providing QA assistance prior to go-live of the solution and post-implementation
  • Contribute to the ongoing improvement of how customers are configured and trained during their Hach WIMS implementation.
  • Are you qualified?

  • Post-secondary degree in Computer Science, Science, Business or a related field; or the equivalent combination of business/technical education & experience required
  • High level of proficiency in Excel and SQL (experience writing SQL queries), specifically related to the manipulation of data required
  • Previous experience in a customer-facing role required (technical roles preferred)
  • Proven success learning quickly, setting work priorities, multi-tasking, and balancing varying demands
  • Strong analytical, communication, and presentation skills
  • Knowledge of municipal and industrial Water or Wastewater processes would be strongly preferred. Previous experience implementing software and with the Hach WIMS preferred
  • The salary range for this role is $50k - 75k. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range and this range is only applicable for jobs to be performed in Colorado. This range may be modified in the future.

    We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees. You can apply for this role through the Careers Page at (or through the Workday "Find Jobs" function if you are a current employee)

    Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

    calendar_today 5 days ago



    location_on Montreal, Canada

    work Hach

    Apply:
    I expressly authorise the Terms and Conditions

    Similar jobs

    • M M

      Analyste configuration d'applicationsBancaire

      DESCRIPTION · Configurateur - IBM Sterling · Mandat:3 mois avec possibilité de prolongation · Bilinguisme : essent ...

      Meritek - Montréal - Jooble CA

    • S S

      Analyste/Analyste principal - Configuration de données

      Bâtir une carrière enrichissante Chez LifeWorks, nous n'offrons pas seulement des possibilités de carrière, nous proposo ...

      Solutions Mieux-être LifeWorks - Montréal - Jooble CA

    • L L

      Analyste/Analyste principal – Configuration de données

      Bâtir une carrière enrichissante · Chez LifeWorks, nous n'offrons pas seulement des possibilités de carrière, nous pro ...

      LifeWorks - montréal - Whatjobs CAPremium

    • I I

      Configuration Support Analyst

      Configuration Analyst · A "Magic Quadrant" leader, Ivalua's solutions work in a complex global economy. Our innovative ...

      Ivalua - montréal (ouest) - Appcast CA Premium

    • I

      Configuration Support Analyst

      Configuration Analyst · A "Magic Quadrant" leader, Ivalua's solutions work in a complex global economy. Our innovative ...

      Ivalua - Montréal - Talent CA