Canadian Institute of Plumbing & Heating

Inside technical Sales

Found in: Talent CA

Description:
Maintaining and cultivating our customer centric team approach to our clients,
consisting of mechanical contractors and engineers, developers, service contractors,
distributors and other key individuals involved in making mechanical systems
equipment decisions on both small and large scale retrofit or new building projects,
including but not limited to;
  • Providing detailed manufacturer support for each of our principals
  • Conducting phone conversations / web-based meetings / site visits to
troubleshoot systems and provide recommendations for corrective action
  • Organize and participate in training sessions / seminars / sales meetings
  • Liaison with our Technical Sales Representatives to support sales and provide
technical support services for our customer bases
  • Support our distribution support partner network partners across Canada
  • Prepare and submit shop drawings / technical doc's. in a strategic manner
  • Conducting regular meetings to support technical updates from our
manufacturer's and provide pricing for product and parts.

Self- starter with excellent communication and troubleshooting skills

  • 5+ years of proven industry experience on supporting products or services in
the hydronics industry and / or mechanical equipment fields

  • Experience with the tendering process, mechanical contractors and
engineers and/or developers in the mechanical or HVAC industry

  • Knowledge of Hydronic system design and equipment selections
  • Strong written and verbal communication skills c/w computer proficiency
  • Past customer service / technical support employment experience preferred
  • A diploma in Mechanical Engineering field with CET or C-Tech designation
from a recognized post-secondary institution with specialization in the HVAC
industry or a licensed Service Tech. with boiler experience is preferred

calendar_today 6 days ago



location_on Burlington, Canada

work Canadian Institute of Plumbing & Heating

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