Computershare Limited

Implementation Project Manager

Found in: Talent CA


A role you will love

This role is responsible for planning, coordinating, and implementing Employee Plans products for new and existing clients by interfacing with the Client, Counsel, relationship/client servicing team and the operational units. The Project Manager leads the project and ensures that the expectations of the client are met prior to transitioning it to the Relationship Management Team. The Project Manager must be knowledgeable of Computershare's product offerings; ability to discuss best practices; and manages multiple projects at a given time.

Some of your key responsibilities will include :

  • Reviews Plan Documents to gain a thorough understanding of required services to facilitate plan implementations
  • Responsible for facilitating and planning the overall delivery of project components with internal, 3rd party and client stakeholders to ensure implementation milestones are met to onboard clients.
  • Ability to work and speak professionally with all levels of customers both internal and external such as attorneys, CEO's, CFO's, Senior Managers, Sales Team, etc.
  • Monitors and reports on progress of the project to all stakeholders and presents report(s) defining project progress, problems and solutions to management on a frequent basis.
  • Interprets and performs a thorough review of the required documents prior to commencing the implementation process such as legal documents, plan documents, internal form/document/SharePoint sites, etc.
  • Ability to take on additional projects for all product lines as required with the Equity Plans Business.
  • Performs monthly self-audits.
  • Provides product knowledge and systems advice to external (client) and internal contacts (Plans staff, sales, call centre and CTS)
  • Assist in the analysis of internal requests for system enhancements
  • Identifies internal errors and training deficiencies and communicates to his/her reporting manager.
  • Responsible for Web content administration
  • Monitors and updates different New Business Implementation SharePoint sites daily
  • Prioritizes internal and external requests – involves negotiating timelines and managing internal and external expectations
  • Other duties or tasks as assigned by management.
  • What will you bring to the role?

  • Bachelor's degree (B. A.) from four-year college or university; or 5 to 7 years related experience and/or training; or equivalent combination of education and experience.
  • Must be familiar with overall industry regulations
  • Proficient in Microsoft Word, Excel, Access, Internet applications or similar processing packages, and applicable Computershare record keeping systems.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • A company to be proud of

    Computershare (ASX:CPU) is a world leader in financial administration with over 12,000 employees across 21 different countries delivering expertise to over 25,000 clients. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of the world of opportunities we have available. With infinite possibilities, we could take you anywhere. #worldofpotential

    Rewards designed for you

    Employee Share Plan. Set aside salary to purchase shares in our company and you'll increase your investment when you receive a generous company contribution towards additional shares.

    Health and Wellbeing. Our health and wellbeing rewards can be tailored to support you and your family.

    Save for Your Future. We will support you along your retirement savings journey.

    Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.

    Employee Discounts. We've partnered with other organisations to offer you extra savings. Enjoy discounts with banks, car manufacturers, on flights, accommodation, and days out as well as with many big brand shops.

    Extra Rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.

    A diverse and inclusive place to work

    Computershare celebrates the diversity of our people, and we welcome applications from everyone.

    We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected, and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers' needs to allow us to drive better outcomes.

    We are happy to accommodate individual needs during your application journey. If you require disability accommodations or adjustments, please email us at detailing your requirements and contact information.

    Computershare is an equal opportunity employer. Qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law.


    We've kept our business running during the pandemic by moving most of our employees to remote working, and by creating and maintaining a safe environment for those people who need to be in the office. We carefully limit the amount of people at our locations and ensure that those who cannot work remotely are kept safe with proper distancing and protective equipment.

    In most circumstances we are currently performing all interviews, assessments, and background checks online to ensure the safety of everyone involved. Should you be successful in securing a role and it can be performed from home, we will arrange for equipment to be sent to you and your onboarding and training will be provided remotely.

    calendar_today 4 days ago

    location_on Toronto, Canada

    work Computershare Limited

    I expressly authorise the Terms and Conditions

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