Cushman Wakefield

Guest Services Representative (Part-Time)

Found in: Talent CA

Description:

Job Description Summary

We are looking for a mature customer service representative to join our team. Shifts vary from evenings and weekends. You must have a High School Diploma. Must be available for a minimum of two (2) shifts per week. This job might be for you if you are customer driven, you go out of your way to make customers smile.

Job Description

The Customer Service Representative reporting to the Customer Service Center Supervisor is responsible for, but not limited to, the following:

  • Manage customer inquiries - telephone or in person
  • Assist customers with stroller and wheelchair rentals
  • Identify and assess customers needs to achieve satisfaction
  • Selling Mall Gift Cards, while maintaining proper cash out procedures
  • Ensuring that the Customer Service Center is clean and tidy
  • Assist in facilitating the Marketing Director's Promotions
  • Keep track of all statistics relating to the shopping centre
  • Use the paging system for announcements
  • Assist Security in maintaining lost and found
  • Assist the Maintenance and Security Staff when necessary
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Qualifications:

  • Proven customer service experience
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication skills
  • Ability to multi-task, priorities, and manage time effectively
  • High School Dipoloma
  • Bilingual is an asset
  • Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace.

    calendar_today 6 days ago



    location_on Calgary, Canada

    work Cushman Wakefield

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