Claims Coordinator, Accident Benefits - Mississauga, Canada - Echelon Insurance

Echelon Insurance

Verified Company

Mississauga, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About Us:

Echelon Insurance provides Personal and Commercial Specialty Insurance solutions to protect Canadian families and businesses across Canada, through our trusted network of Broker partners.

Echelon is a member of the CAA Club Group of Companies, and is an equal opportunity employer who offers a professional environment that champions collaboration, trust, and growth to drive success.

We cultivate a great working dynamic to help us deliver what is best for our associates, Brokers, and Customers.

Who we are:

Get ready to drive your career forward. Life at Echelon is fast paced, performance-driven and rewarding.

We value our Associates' career growth and ongoing professional development - and we regularly recognize their achievements and outstanding results.

We are caring. We are leaders. We are innovators. We are collaborative.
We work hard and play hard. We're about doing what's right and feeling good about it.

Position Details:

What You Will Do:

Administration associated with documented internal control processes
Maintain, update and amend as required established program administrative controls
Assist in establishing, documenting, updating and verifying adherence to contractual service and performance standards
Manage monthly claims accruals processes and reconciliation with reporting to finance and senior management
Manage activity with respect to active claims services agreements
Responsible for processing new claims in various systems, entering data in systems and recording in claims logs
Maintain and develop library housing materials related to specialty insurance and program business including claims reporting and handling procedures, contracts, policy wordings, underwriting guidelines etc
Serve as liaison for the claim department with internal and external auditors
Serve as liaison between underwriting, brokers, claims service providers, vendors as well as internal and external stakeholders
Administration of specialty programs including initial evaluations regarding claims processing
Actively manage Claim Audit Program Schedule complete with necessary updates and current status
Prepare and distribute monthly, quarterly and annual claims reports to internal associates, third party administrators, brokers and external adjusters
Provide regular analysis with reporting on individual programs, division performance, trends and patterns
Review and report on compliance with established key indicators measuring service and performance.
Develop, analyze and report on vendor related loss adjustment expenses
Support with recovery requests and demand letters (creation and tracking) under guidance
Tracking early recovery efforts through confirmed estimates. Adapt estimate notes for pending Adapt payment approval
Support technical services for estimate tracking and confirmation for invoice payment under guidance

Who You Are:

Postsecondary education completion preferred
Organizational awareness and detail oriented with a strong focus on quality
Excellent communicator (oral and written) with emphasis on strong business writing skills
Excellent interpersonal, analytical, decision making and problemsolving skills
CIP designation or working towards completion is preferred
Prior experience in claims administration is an asset
Knowledge and proficiency with Microsoft Power BI is an asset
Specialty claims program management experience is an asset

What's In It For You:

Competitive total compensation and benefits package
Annual shared success program based on performance
Annual merit increases based on performance
Defined Contribution Pension Plan with a matching contribution component
Complimentary CAA Membership

Our Commitment:

We are an equal opportunity employer and are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005 (AODA).

Echelon Insurance will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.

As an organization we are focused on safety, which includes the safety and well-being of our Associates. Therefore, you must be and remain fully vaccinated as a condition of employment.