Franchise Business Consultant - Kitchener, Canada - Pet Valu

Pet Valu

Verified Company

Kitchener, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Location:
Kitchener, Ontario

Job Description:

At Pet Valu we understand that your pet is a part of the family because we're devoted pet lovers too.

We have been providing pets with everything they need to live healthy, happy, and active lives for more than 40 years.

From distribution centers to stores to home office, we're supporting pets and their owners, and together we're making a difference

What is the role?

Reporting to the Regional Sales Manager, the Franchise Business Consultant is responsible for all activities and sales results in the district.

Assigned stores may include a combination of corporate and franchised stores. Key areas of focus will be successful team growth while meeting financial and operational objectives.

What will you do?

Best Practices Consulting:_
Works with Franchisees to develop and implement individual business strategies for all stores in their area; Transfers "best practices" from one franchisee to another within their region
Follows up regularly to monitor performance, suggest improvements, and remove obstacles where possible
Communicates and promotes new product launches/new vendor promotions/new marketing initiatives.
Trains/assists in the merchandising of store stock
Identifies and documents "best practices" for general distribution and communication within the chain
Corporate Liaison:_
Acts as principle contact between the franchisee and various Head Office departments to communicate changes, resolve difficulties, gather information, lobby on behalf of franchisees.
Monitors local competition and reports to the Real Estate department on relevant market activity, i.e., construction, anchor tenant changes, mall renovations, new home development
Assists in the opening/closing/relocation/makeovers of stores as required
Training & Compliance:_
Working with new and existing franchisees to ensure all franchisees and their staff are adequately trained in procedures and product knowledge
Through a combination of formal Store Audits and informal audits of pricing/marketing, etc., will regularly review performance against standards documented in the Franchise Agreement; Submits appropriate documentation to corporate office, documents unacceptable performance issues as per corporate procedures, elevates repeat/serious issues to senior operations management's attention
Administration:_
Communications
Completes and submits reports on operations
RSF's (Retail support forms), strategic store plans, store audits, DAP's, etc.
Prepares memorandum/letters/reports
Works on special projects as required

What will you need to succeed?

Education and Experience

College level graduate (preferably from a Business, Retail or Marketing program) and/or extensive retail experience
Minimum of 2 to 3 years retail chain experience at a District, or multistore management level leading 10+ stores in a large retail chain; ideally gained in a progressive operations roles
Demonstrate strong retail visual merchandising skills

Knowledge and Skills

Able to work independently, organize their work and the work of others;
Able to multitask and move from day to dayoperational activities to planning level activities as required.
Results driven and willing to strive for improvements and hold others accountable for their results
Strong problem solving skills
Strong customer service skills; communication skills and a sense of urgency
Able to operate a computer, (MS office products); cash register (including point of sale software)
Must hold a current drivers license and be able to drive. Overnight trips may be required
Must be able to work occasional evenings/weekends when required

CORPHIRE