Case Manager - Edmonton, Canada - Bent Arrow Traditional Healing Society

Sophia Lee

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Sophia Lee

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Description

Bent Arrow Traditional Healing Society

Employment Programs

CASE MANAGER
The following is a job description for the Adult Employment Programs Case

Managers of the Bent Arrow Traditional Healing Society.

**Administrative

  • 60%****Client Interaction
  • 30%**
    Other 10%
On average case managers have 30-40 active students on their caseload.

Ongoing - One-on-one counseling with students on their caseload which can include but not limited to;
Career coaching-moral support

Community referrals

Supported job search

Strategies to overcome barriers

Purchase bus passes for students, travel arrangements

Drive students to attain ID

Drive and purchase PPE for students

Drive students to interviews

Practice interview technics with students

Home visits

One-on-one Resume workshops when needed

Act as a role model for students

On the job visits

Goal setting with students

Advocate for students (with parole officers, court, income support worker etc.)

Build rapport with students under case load


Weekly contact by phone, in person or social media


Administrative Responsibilities;
Resume reviewing for your clients

1

Contacting clients weekly and uploading Case notes in the file
weekly
Assembling files

Faxing resumes to employers

Ensure payment authorizations are submitted

Purchasing safety tickets and setting students up for safety ticket training

Keeping files in cabinet in alphabetical order and tidy

Handing out bus tickets and tracking them

Boxing files and storing properly

Employer confirmations up to date in files

90 & 180 day follow up notes

Keep all company reporting/tracking forms up-to-date (Completed tracking &
Application status, Safety ticket tracking)

Ensure attendance records are kept up to date and filed

Interviews and Assessments with clients

Uploading all necessary documentation into our office 365 program

Keeping track of all expenditures and filling in Payment Authorizitions

Fill in Daily Staff Report online

Book out of office training for students and ensure all payment authorizations are completed and submitted to accounting

Provide a monthly report to the supervisor compiled of the following information:
# of students accepted into Journey to Success per class

# of students suspended and no show for first day of class

# of clients employed - full time, part time

# of clients who found employment before end date of class portion of JTS

# of clients employed at 90 and 180 day follow ups

Current program starts date and # of students who started and currently continuing in the program

Track # of students that access bus tickets

Mobius;
Input starters

Input completers

Input 90 & 180 day follow ups

Check students Mobius notes as needed

Add notes is Mobius if client is not attached to the program

2

Cover off for;
Employment resource room

Class room workshops

Computer lab-safety tickets, resume workshop

Other positions as directed by Team Lead

The Northeast Hub

Weekly Orientation; ( this is done when we have class at the office)

Provide community awareness about Bent Arrow program, current Employment program information, and ensure you are marketing the program.


Solicit the names of businesses that are interested in hiring the students who complete the program and generate a list to be submitted to the program manager.

Participate in community events required by Bent Arrow

Any other duties as requested by the senior manager or team lead.

3


Salary:
$25.00-$27.00 per hour


Schedule:

  • Monday to Friday

Work Location:
One location

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