Restaurant Supervisor - Edmonton, Canada - Prestons Restaurant + Lounge

Description

Restaurant Supervisor

Company Overview:

For 31 years, A Cappella Catering Co., has been a quiet pillar in the Edmonton community and food scene while offering the city's most advanced and efficient off-site catering operations.

We are thrilled to be joining forces with Coast Hotel by APA nestled in downtown Edmonton.

Together with their promise in guest experiences and comfort stays, A Cappella Catering and Coast Hotel will re-open Preston's Restaurant in March 2023.

We believe each dining experience should be an exceptional culinary experience. Through owner-operated service we will provide scratch made food, created from local and farm fresh ingredients.


About You:

We are looking for experienced leaders who want to grow with a company, who can lead by example and have a passion in providing the highest quality service to our guests.

• You are able to work shouldertoshoulder with new team members and are confident in coaching senior staff where needed
• You see "the big picture" and are consistently seeking new learning and skillbuilding moments
• Builds relationships by finding common ground and working cohesively with all team members
• You stay calm and cool. Hold a positive composure and thrive in a fastpaced environment

Summary of Responsibilities:

Responsibilities and essential job functions include but are not limited to the following:

• Ensure service team is creating a lasting impression for each guest
• Retain full knowledge with the composition of all food and beverage menu items
• Practice exceptional service ensuring a positive dining experience
• Ensure daily house tasks are assigned and completed
• Maintain cleanliness of the bar and restaurant by coordinating the team
• Train team members
• Maintain control, composure and flow during high volume service times
• Ensure prompt service
• Ensure all "Steps of Service" are being performed
• Oversee dining rooms and bar service to ensure timely service and all guest expectations are met
• Maintain a high percentage Guest Satisfaction score/rating
• Liase with other managers to ensure proper training and development of team members
• Assist in administrative tasks: scheduling, ordering, reporting, cashouts, inventory
• Embrace our

Core Values:
Be Kind, Be Adaptable, Pursue Excellence, Be Disciplined, Make it Happen


Qualifications & Requirements:

• Minimum of 2 years experience in pub/bar/restaurant management, preferably in casual fine dining
• Experienced operating Open Table and 3rd Party delivery platforms (Skip, Uber, Door Dash)
• Pro Serve Certification
• Possess a passion for leadership
• Desire to learn and grow while mentoring the team
• Ability to remain cool in a fastpaced, highstress situations

Benefits of joining our team:

• Flexible scheduling
• Above industry compensation
• Energetic, team driven and inclusive work environment
• Meal discounts
• Health and RRSP benefits, if applicable
• Recruiting and Referral Incentives

Job Types:
Full-time, Permanent


Salary:
$22.00-$24.00 per hour


Benefits:

• Company events
• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Paid time off
• RRSP match
• Vision care

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Evening shift
• Holidays
• Monday to Friday
• Overtime
• Weekends as needed

Supplemental pay types:

• Overtime

pay

• Tips

Experience:

- managing 3rd Party Delivery and reservation platforms: 1 year (preferred)

• Supervisory: 2 years (preferred)

Licence/Certification:

• ProServe (preferred)

Work Location:
In person