Network Support Technician - Brampton, Canada - TTEC Computers Incorporated
Description
Education:
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- Experience: 1 year to less than 2 years
Tasks:
- Maintain, troubleshoot and administer the use of local area networks (LANs), wide area networks (WANs), mainframe networks and computer workstations and peripheral equipment
- Evaluate and install computer hardware, networking software and operating system software
- Load computer tapes and disks and install software and printer paper and forms
- Provide problemsolving services to network users
- Implement data, software and hardware security procedures
- Perform routine network start up and close down and maintain control records
- Perform data backups and disaster recovery operations
- Install, maintain, troubleshoot and upgrade Webserver hardware and software
- Implement network traffic and security monitoring software, and optimize server performance
- Modify Web pages, applets and scripts
- Respond to requests for help and information from Website visitors and Website designers
- Perform Webserver backup and recovery operations
Work conditions and physical capabilities:
- Fastpaced environment
- Work under pressure
- Tight deadlines
- Repetitive tasks
- Attention to detail
Personal suitability:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
Screening questions:
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
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