Field Service Representative - Laval, Canada - Eaton

Eaton
Eaton
Verified Company
Laval, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

Eaton's Electrical Engineering and Services Division is hiring a Field Service Representative to join our team. This position will be located out of our Laval, QC service facility.

Position Overview:


The primary purpose of this position is to provide field service engineering and technical assistance to customers in areas of installation, startup, maintenance, repair, training and modification on power transmission, distribution and generation equipment and systems.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential—and where you can help us reach ours.


In this role you will:


  • Provide field service engineering, technical assistance, scheduling and sales support direction to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment.
  • Be responsible to selfmanage assigned projects for electrical equipment, knowledge of electrical test and diagnostic equipment.
  • Deliver technical solutions to customers.
  • Perform less conventional complex engineering assignments that may involve equipment or product design, testing of materials, process studies, or research investigations.
  • Provide technical training.
  • Perform all job functions with adherence to Eaton's Philosophy and Values, as well as Safety and Environmental standards.


When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger.


Qualifications:


Required (Basic) Qualifications:


  • Electrician license or postsecondary degree/diploma in Electrical Engineering or Electrical Engineering Technology from an accredited institution.
  • Experience evaluating and servicing electrical distribution or control systems.
  • Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
  • Must be able to speak both French and English
  • Legally authorized to work in Canada without company sponsorship no or in the future.

Preferred Qualifications

  • Red Seal Interprovincial Journeyman Electrician
  • Experience in protective relays preferred.
  • Experience in performing power quality measurements, troubleshooting, and analysis preferred.

Position Criteria

  • Excellent communication and interpersonal skills.
  • Strong analytical aptitude and complex problemsolving skills.
  • Effective time management, prioritization and project management skills
  • Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
  • Understanding of the company's and competitor's electrical, electronic and mechanical products.
  • Demonstrated ability to provide service and represent company interests in developing customer relationships to assure longterm customer satisfaction.

Why Eaton?

  • Be a key member of a worldclass service organization that consistently experiences growth.
  • Join an organization where your health & safety are the numberone priority. Eaton provides our technicians with the training, tools, and PPE to keep you safe on the job.
  • Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions.
  • Have the support of a robust internal infrastructure including 24hour Customer, Technical and Factory Support.
  • Continuous handson learning opportunities at a worldclass training facility as well as fieldbased mentoring.
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Competitive salary and benefits package including pension, medical, dental, tuition reimbursement, paid holidays, vacation
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Tools include a company vehicle, laptop, hand tools, meters and smartphone.

We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

  • Flexible work options to help balance work/life demands (at participating Eaton sites)
  • Healthcare/retirement savings programs
  • Competitive compensation packages to reward skills and performance
  • Tuition assistance or financial help for ongoing learning and development
  • Health, Dental, Vision & Wellness programs
  • Donation matching (U.S., Canada, Puerto Rico)
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Ce que nous vous apportons


Eaton est une entreprise de gestion intelligente de l'alimentation électrique engagée à améliorer la qualité de vie et à protéger l'environnement des gens partout dans le monde.

Nous sommes guidés par notre engagement à maintenir la bonne conduite de nos affaires, à adopter un fonctionnement durable et à aider nos clients en matière de gestion de l'alimentation, aujourd'hui et demain.

En nous appuyant sur les tendances de croissance mondiale en
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