Key Holder - Burnaby, British Columbia
1 day ago
Job description
Overview
Key Holders assist the Management team in leading the store's selling effort and operational execution, ensure exceptional customer experiences and drive profitable top-line sales. Key Holders
d
rive personal sales
by demonstrating and coaching La Senza selling behaviors to create a high performance selling culture with the team and achieve store sales goals. They live our values and represent the brand in their behaviors.
Role And Responsibilities
- In addition to sales associate responsibilities, drive profitable sales growth through segment ownership
- Support Management team in creating an environment that is focused on consistently delivering exceptional, positive customer experiences and demonstrate company selling behaviours
- Support the Management team in retention by creating and promoting a safe, positive work environment, effectively assisting in resolving associate relations issues using the La Senza coaching model and assisting to execute all company initiatives
- Focused on building new and lasting customer connections, delivering highly satisfying customer experiences through providing expert product knowledge and cultivating relationships with custome Consistently lead the La Senza selling model with confidence, passion and expertise for the brand.
- Promote and display teamwork across all zones to ensure the customer's journey is seamless
- Manage and resolve customer relations issues
- Assist Management team in creating /communicating action plans that optimize results, execute operational activities and control payroll budget and expenses
- Responsible for opening/closing procedures such as processing end of day paperwork, cash management and daily sales reconciliation
- Follow standard operating procedures, including damages, transfers and other compliance-related items, including supporting the physical inventory process and other store strategies to reduce shrink
- Ensure compelling visual merchandising and presentation standards are executed and maintained, including identifying and executing sell down strategies
- Ensure replenishment processes are efficient and the sales floor is full and abundant with all styles, colors, and sizes represented in conjunction with executing the brand guide
- Lead with professionalism and behaviors guided by the company values
Qualifications
- Ability to foster an environment of exceptional customer service and optimize the Company selling model
- Ability to effectively delegate, follow up and communicate with all levels of the organization
- Ability to coach, develop and partner with Management team on performance management
- Business acumen with strong strategic and analytical skills
- Previous management or supervisory experience
- Schedule flexibility to include evenings, weekends and holidays
- Ability to manage complex and competing priorities through time management and organizational skills
- Professional demeanor that reinforces brand and company standards
Similar jobs
Soutenir le magasin pendant la haute saison avec possibilité de transition vers un emploi régulier. · Représenter une attitude optimiste et énergique en collaborant avec l'équipe et en établissant des relations solides avec les clients. · ...
3 weeks ago
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. · The role involves using outstanding coaching and mentoring skills to lead by example, modelling behaviours that the ...
2 weeks ago
We're looking for music and pop culture fanatics to help create the best experience for our customers. · As a Hot Topic Seasonal Key Holder, you'll be a huge part of our success by supporting the store leadership team in providing the best customer experience, · ensuring that fel ...
1 month ago
Représenter une attitude optimiste et énergique en collaborant avec l'équipe et en établissant des relations solides avec les clients. · Offrir un service client personnalisé de haut niveau. · ...
3 weeks ago
The Key Holder/Supervisor supports the Store Manager with daily business execution, customer engagement, · store operations team coaching merchandising standards. · ...
3 weeks ago
Join a diverse and talented team · For years now, we've been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best Join our dynamic team to start a stimulating professional career in a com ...
1 day ago
+Job summary · We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.+Proven retail experience preferably within cosmetics+ · The ability to provide inspirational, authentic ...
3 weeks ago
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store.You will use your outstanding coaching and mentoring skills to lead by example. · You will also use your flair for reta ...
3 weeks ago
+ Key Holder Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. · + Ensure high levels of customer satisfaction through excellent service · Assess customer's needs and provide assistance and information o ...
2 weeks ago
Join our retail team of chocolate ambassadors who strive to provide the best consumer experience in our Lindt Chocolate Shops. · Ensure high levels of customer satisfaction through excellent service · ...
2 weeks ago
Pet Planet is a leading dog daycare and boarding facility that prioritizes canine care and customer satisfaction. We're seeking a reliable Opener/Closer Rover to start and end each day smoothly. · ...
1 month ago
The Key holder is a Sales Associate that is taking on additional responsibilities to support effcient store operations and is paid an additional premium for hours worked. · Supervises team compliance and understanding with all company policies and procedures. · Performs shop open ...
1 week ago
+Job summary · Want to be part of an amazing team? If you're a friendly and energetic person with an interest in fashion retail – we want to hear from you.The Role · Assists with all visual, merchandising and marketing directives. Collaborates with management to ensure efficient ...
1 month ago
++We're looking for music and pop culture fanatics to help create the best experience for our customers. · ...
1 month ago
This job could be for you if you are friendly and energetic with an interest in fashion retail. · The Third Key Holder assists with visual merchandising and marketing directives, collaborating with management to ensure efficient store operations. · In the absence of team leaders, ...
1 month ago
Grow With Us · Hudson is North America's leading travel retailer. For over 30 years, Hudson has met the needs and wants of travelers in more than 1,000 duty-free, duty-paid, and food & beverage stores. · What We Will Offer You: · Competitive pay rate of $21.25 per hour, plus a Ke ...
1 day ago
Must have Selling it right Certificate - Previous experience in Cannabis Retail is preferred. · ...
4 weeks ago
We are an American luxury lifestyle brand seeking a Key Holder to deliver a transformational client experience and build our brand one customer at a time. · Building and maintaining new and existing customer relationships to drive the business and meet personal sales goals. · Cre ...
4 days ago
We are seeking a Key Holder to join our team at Tory Burch in Vancouver. As a Key Holder, you will be responsible for opening and closing the store, counting register funds, and creating a transformational client experience. · You will build and maintain new and existing customer ...
4 days ago
Job Overview · We are seeking a knowledgeable and enthusiastic Key Holder/Budtender to join our team. As a Key Holder/Budtender, you will play a crucial role in providing exceptional customer service while assisting customers in selecting the right cannabis products for their nee ...
8 hours ago