Salesforce Administrator - Toronto, Canada - Morningstar

Morningstar

Verified Company

Toronto, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

About the Role:

Responsibilities:

Manage Salesforce users, roles, profiles, reports, sharing rules, groups and other declarative administrative tasks, such as building Salesforce Flows and creating fields.
Utilize dataloader to insert and update data into Salesforce
Ensuring optimal performance of Salesforce systems and products.
Resolve user support tickets
Assist with release management, including preparation and deployment of Salesforce Changesets as well as maintaining version control.
Work with end users to troubleshoot their issues and resolve the issues in a timely manner.
Work independently and guide the other team members.
Use JIRA and ServiceNow to collaborate and work with other team members and end users.

Qualifications:

Salesforce certified administrator or Salesforce advanced administrator certification.
A bachelor's degree in computer science would be advantageous.
23 years of experience as a Salesforce administrator in a similar environment.
Indepth knowledge of Salesforce products and their functionalities.
Proficiency in creating Salesforce profiles, allocating roles, and managing access.
Knowledge of importing sales data and generating Salesforce reports.
Sales and Service cloud working experience is mandatory.
Experience with Sales and Service clouds required.
Previous experience of using code versioning tools, such as Git/BitBucket is preferred.
Excellent verbal, written and interpersonal skills.
Salesforce CPQ experience a plus.
Salesforce Experience Cloud a plus.

100_MstarResCanad Morningstar Research, Inc. (Canada) Legal Entity
Morningstar's hybrid work environment gives you the opportunity to work remotely and collaborate in-person each week.

While some positions are available as fully remote, we've found that we're at our best when we're purposely together on a regular basis, typically three days each week.

A range of other benefits are also available to enhance flexibility as needs change. No matter where you are, you'll have tools and resources to engage meaningfully with your global colleagues.