Pharmacy Technician/pharmacy Assistant - Mississauga, Canada - Robinson's IDA Pharmacy

Description

The role of the pharmacy technician/assistant is to assist with the technical functions of dispensing prescriptions, maintain drug inventory, participate in the maintenance and operations of the pharmacy and provide optimal customer service.

• Practice within federal/provincial, regulatory/legal requirements, provincial Code of Ethics, Standards of Practice, and Policies, demonstrating professional integrity and acting to uphold a high level of professional standard of practice
• Assist the pharmacist with prescription data entry, processing and packaging
• Assess prescriptions for clarity, completeness, authenticity and legal requirements
• Manage blister packaging preparation, billing and accuracy and enroll new patients as required
• Promote customer loyalty and satisfaction through patientcentric pharmacy services
• Compound nonsterile pharmaceutical products when necessary, including measuring correct quantities of drugs and other ingredients to fulfill prescriptions
• Communicate with other health care professionals within the circle of care to provide optimal patient care
• Contact insurance providers when required
• Ensure accurate adjudication and billing of prescriptions
• Provide timely and positive resolutions to patient needs and requests from other healthcare providers
• Promote pharmacy campaigns, programs and services as appropriate
• Refer patients to the pharmacist for consultation when required
• Maintain pharmacy inventory
• Manage medication deliveries
• Ensure proper preparation, packaging, distribution and storage of all inventory
• Manage methadone preparation in line with the applicable policies and guidelines
• Actively contribute to a positive and productive work environment

• Strong written and verbal communication skills, with the ability to empathize with, consult, and assist patients about their medications
• Strong ethical sense and trustworthiness
• Commitment to providing exceptional customer service
• Excellent analytical, problemsolving, critical thinking skills
• Organizational skills and strong attention to detail to ensure medications are dispensed safely and appropriately
• Prioritize activities quickly in response to changing initiatives
• Superior customer relations skills and a strong sense of professionalism
• Strong personal computing skills and knowledge of Pharmacy systems
• Selfdirected and able to work independently to meet strict deadlines
• Ability to be a team player in a fastpaced environment
• Able to operate equipment such as computers, scan guns, tablet counters, and cash registers

• Day shift
• Evening shift
• Weekend availability