Accounting Customer Service Representative - Calgary, Canada - PBS Systems

PBS Systems

Verified Company

Calgary, Canada

1 day ago

Posted by:

Sophia Lee

beBee Recruiter

Description

"PBS is the fastest growing "All Inclusive Business Platform" vendor in North America and we've only just begun "

The Opportunity:

We are changing the way people buy and service cars one dealership at a time.

In business for over 30 years, PBS is the third largest DMS (Dealership Management System) provider to the North American retail automotive industry.

Each month we welcome hundreds of new users to our software platform, and we need your help.

We are unique in the industry because we view our customers as business partners, technology innovators, and friends. Our software can run all aspects of an automotive dealership with sales, service, inventory management, and accounting modules.

And that's where you come into the picture.

While specific roles are posted, PBS is always open to pivoting with quality people and adding to the team based on your skills and the needs of our customers.

After you join the team, we will continue the process of moving you into new roles based on your talents, growth, and interests.

The Role:

PBS Systems is looking for an enthusiastic and organized individual to join our Client Services team.

As an Accounting Customer Service Representative - Internship, you will provide excellent training to our new and existing customers in the accounting module of our software, by assisting customers during develop, install and training process of their new dealership software.

The term will be a minimum of three months and will be a Monday to Friday shift.

Responsibilities:

Logging and documenting all customer interactions within our ticketing system and escalating matters as required
Identify opportunities to drive process improvements that positively impact the client's experience
Develop knowledge and understanding of our software and the supporting infrastructure
Other duties as required

Qualifications:

Fundamentals of basic accounting
Accounting Diploma/Certificate in progress
Automotive Dealership Accounting Department experience is an asset
Customer service experience
Possess excellent communication and analytical skills
Knowledge of Microsoft Windows and Microsoft Office
Strong analytical and organizational skills
Works well both with a team and independently
Ability to embrace variety, structure, change and innovation

What we offer:

Internal promotion and growth opportunities
An education department dedicated to helping you with professional and personal development
Free parking
Staff events
Competitive base salary