Business Operations Analyst - Etobicoke - beBeeServiceManagement

    beBeeServiceManagement
    beBeeServiceManagement Etobicoke

    4 days ago

    Full time

    Job title: Service Management Analyst

    Description

    Job Description

    We are seeking a highly skilled Service Management Analyst to join our team. This individual will be responsible for assisting with the efficient and effective delivery of the Service Management Program.

    • Act as Change Manager within the Change Management process, which includes soliciting approvals, closing changes, conducting post-implementation reviews (PIRs), and updating associated documentation.
    • Assist with governing Incident, Problem Management, Request Fulfillment processes and tracking Availability.

    Decision-Making involves utilizing AI functionality to create efficiencies in processes and workflow where appropriate. The successful candidate will contribute to designing and documenting workflow improvements associated with the Service Management Program.


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Business operations analyst