Server Field Technician - Toronto, Canada - Unisys

Unisys

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

We Believe in Better
We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision.

Our associates are at the forefront of everything we do, driving our clients' successes while giving back to communities and making this world a safer and more secure place to live and work.

Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives. Join us

Learn more about Unisys and our key solution offerings:Unisys, Stealth, CloudForte, InteliServe

What success looks like in this role:

Provides support for software, hardware, and networking support for desktops, laptops, and servers
May perform break/fix on laptops, desktops, or windows servers
May Provides Support for Enterprise Products
Performs disk replacement on enterprise storage products
Installs and maintains PCs and associated software, networks, servers, and peripherals
Supports network products from operational and maintenance perspectives
Performs installs, moves, adds, and changes as required
Provides followup on problems or escalation.
Maintains a high degree of professionalism in actions, demeanor, and dress.
Ensures customer satisfaction throughout the service delivery transaction.
Ensures clientspecific Service Level Agreements are met and incident and request tickets are updated accordingly within the ticketing system

You will be successful in this role if you have: