Service Manager - Tillsonburg, Canada - 401 Auto

401 Auto

Verified Company

Tillsonburg, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At the 401 Group of Companies, we want to focus on not who you are, but who you CAN be We strive to hire exceptional employees who see themselves as _trailblazers, trendsetters, creators, do-ers, catalysts, go-getters, and influential leade_rs in all aspects of who they aspire to be daily.

Location: 11 Simcoe Street, Tillsonburg (Tillsonburg Kia)**
Compensation: $65,000 per year plus bonuses

Our Service Manager will help to ensure the efficiency and productivity of the Service department and will strive to develop an action plan for the department profitability.

They will train and motivate employees to meet and exceed business and customer expectations

What You Will Be Doing:

Recruit, develop, motivate, recognize and hold accountable an auto service team that will meet established objectives and targets for sales and profitability
Responsible for profit management must examine department financial statements, including expenses and revenue, to ensure the department's profitability
Develop and maintain a culture that values excellent customer service through effective training, supervision, coaching and talent management
Review and implement Service Centre policies and procedures that improve the customer experience through high quality service and rapport building
Develop and implement a longterm strategy and action plan to attract and retain customers
Understand and maintain warranty platforms
Inventory management, including obsolete inventory
Ordering parts with company and OEM guidelines
Knowledge of parts pricing procedures
Understand and maintain warranty platforms
Establish and maintain good relationships with wholesale customers
Professionally and effectively resolve customer and employee complaints and concerns
Ensure compliance with Health and Safety and all other workplace regulations and policies
Other duties as assigned

What You Bring to the Table:

12 Grade Diploma or GED
Minimum 5 years experience in the automotive service industry
Minimum of 3 years of management experience in the automotive industry
G Driver's license and a clean driver's abstract
Excellent communication, interpersonal and time management skills
Ability to adapt to a changing environment and meet deadlines
Technically savvy
Must have the ability to multitask and work under pressure
Must be willing to be flexible with work schedule
Automotive Technician's License is an asset

So why work for us?**- The 401 Group of Companies is privately owned and 100% Canadian

20+ Stateoftheart facilities including a "google like" call centre and an 80,000 sq ft. centralized service "Hub"
A high energy, fast paced and fun work environment with various initiatives and rewards
Individual and teamoriented coaching, mentoring, and training
Opportunities for career path planning, growth, and advancement from within
Health & wellness benefit enrolment opportunities
Employee referral bonus opportunities
Employee pricing on parts, service and at the Blackshop Restaurant and Wine Bar
A corporate swag esite for employees exclusively
Perkopolis enrolment
Onsite Parking

The 401 Group of Companies, is proud to be recognized as one of Canada's fastest growing Elite Business Management Groups offering a full line of automotive, recreational vehicle, powersport and marine products and service.

Our headquarters is located in the thriving city of Cambridge, Ontario.

Our brands include but aren't limited to Kia, Mitsubishi, Volkswagen, Hyundai, Yamaha, 401 Auto Financing, CampMart and Grand River Boats.

If you have a growth mindset like us, we'd love to see your resume and have a conversation. The opportunities at the 401 Group of Companies are endless

401GroupHiring