Account Manager - Cambridge, Canada - Pinkerton

Pinkerton
Pinkerton
Verified Company
Cambridge, Canada

2 weeks ago

Sophia Lee

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Sophia Lee

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Description
We are as invested in your career as you are.


As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years.

As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company.

We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.

This is just one of the several exciting career opportunities that are currently available.


Job Summary:


The Account Manager serves as the client's "Trusted Risk Advisor" by anticipating their needs and recommending world-class corporate risk management solutions for a limited client portfolio.

The Manager will partner with leadership to achieve year-over-year growth, continuous improvement, and optimal client experience through ongoing relationship management.

With proven progress in the assigned region, a successful Account Manager can be considered for portfolio expansion and progression within the Relationship Management Team.

This position will have a hybrid work schedule (remote/client locations).


Essential Functions:


  • Represent Pinkerton's core values of integrity, vigilance, and excellence.
  • Partner with leadership to establish and develop the concise assigned portfolio, producing yearoveryear growth with continuous improvement;
  • Demonstrate organic growth that may lead to portfolio's expansion.
  • Establish and maintain "trusted advisor" relationships with clients;
  • Regularly contact clients to ensure that the highest level of corporate risk management is delivered.
  • Responsible for the yearoveryear revenue growth of the assigned geographic area/portfolio;
  • Communicate trends relative to fixed and variable costs and the financial impact of present and anticipated business activity.
  • Review records and other financial data that impact revenue growth and profitability.
  • Partner with the Support and Marketing departments to identify client prospects and market trends.
  • Participate in business development activities, including sales presentations, RFPs, and contract negotiations.
  • Participate in local networking opportunities, including industry and/or clientsponsored events, seminars, and training.
  • Submit requisitions for new and/or replacement positions associated with client contracts;
  • Partner with Pinkerton's Talent Acquisition team to review, interview, and orientate new employees assigned to billable positions.
  • Plan, assign, supervise, and direct work;
  • Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and parttime employees through active communication and ongoing skill development.
  • Conduct annual budget analysis and present field office budget to Pinkerton leadership.
  • All other duties, as assigned.

Education, Experience, and Certifications:


Competencies:


  • Strong client relationship management skills.
  • Able to carry out responsibilities with little or no supervision.
  • Solid project management skills.
  • Able to multitask and organize workload for effective implementation.
  • Able to interact effectively at all levels and across diverse cultures.
  • Proven experience managing and growing Fortune 500 accounts in the service area.
  • Experience developing gotomarket account plans and being responsible for executing the plans.
  • Demonstrable competence in managing the sales cycle from sales lead to contract completion.
  • Responsibility for managing tenders, either sole source or competitive, working with proposal management teams to develop winning solutions.
  • Serve as an effective team leader.
  • Able to adapt as the external environment and organization evolve.
  • Effective written and verbal communication skills.
  • Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

  • Exposure to sensitive and confidential information.
  • Regular computer usage.
  • Occasional reaching and lifting of small objects and operating office equipment.
  • Ability to adjust focus between close and distance vision.
  • Frequent sitting and/or walking.
  • Travel, as required


Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.

Pinkerton also adheres to all local, state, federal, and country hiring requirements.

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