Account Manager - Cambridge, Canada - Pinkerton
Description
We are as invested in your career as you are.
As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years.
As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company.
We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals.This is just one of the several exciting career opportunities that are currently available.
Job Summary:
The Account Manager serves as the client's "Trusted Risk Advisor" by anticipating their needs and recommending world-class corporate risk management solutions for a limited client portfolio.
The Manager will partner with leadership to achieve year-over-year growth, continuous improvement, and optimal client experience through ongoing relationship management.
With proven progress in the assigned region, a successful Account Manager can be considered for portfolio expansion and progression within the Relationship Management Team.
This position will have a hybrid work schedule (remote/client locations).Essential Functions:
- Represent Pinkerton's core values of integrity, vigilance, and excellence.
- Partner with leadership to establish and develop the concise assigned portfolio, producing yearoveryear growth with continuous improvement;
- Demonstrate organic growth that may lead to portfolio's expansion.
- Establish and maintain "trusted advisor" relationships with clients;
- Regularly contact clients to ensure that the highest level of corporate risk management is delivered.
- Responsible for the yearoveryear revenue growth of the assigned geographic area/portfolio;
- Communicate trends relative to fixed and variable costs and the financial impact of present and anticipated business activity.
- Review records and other financial data that impact revenue growth and profitability.
- Partner with the Support and Marketing departments to identify client prospects and market trends.
- Participate in business development activities, including sales presentations, RFPs, and contract negotiations.
- Participate in local networking opportunities, including industry and/or clientsponsored events, seminars, and training.
- Submit requisitions for new and/or replacement positions associated with client contracts;
- Partner with Pinkerton's Talent Acquisition team to review, interview, and orientate new employees assigned to billable positions.
- Plan, assign, supervise, and direct work;
- Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and parttime employees through active communication and ongoing skill development.
- Conduct annual budget analysis and present field office budget to Pinkerton leadership.
- All other duties, as assigned.
Education, Experience, and Certifications:
Competencies:
- Strong client relationship management skills.
- Able to carry out responsibilities with little or no supervision.
- Solid project management skills.
- Able to multitask and organize workload for effective implementation.
- Able to interact effectively at all levels and across diverse cultures.
- Proven experience managing and growing Fortune 500 accounts in the service area.
- Experience developing gotomarket account plans and being responsible for executing the plans.
- Demonstrable competence in managing the sales cycle from sales lead to contract completion.
- Responsibility for managing tenders, either sole source or competitive, working with proposal management teams to develop winning solutions.
- Serve as an effective team leader.
- Able to adapt as the external environment and organization evolve.
- Effective written and verbal communication skills.
- Computer skills; Microsoft Office.
Working Conditions:
With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;
- Exposure to sensitive and confidential information.
- Regular computer usage.
- Occasional reaching and lifting of small objects and operating office equipment.
- Ability to adjust focus between close and distance vision.
- Frequent sitting and/or walking.
- Travel, as required
Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law.
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