Remote Caseworker - Vancouver, Canada - Nisa Foundation

Nisa Foundation

Verified Company

Vancouver, Canada

2 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

At Nisa Homes, we create the opportunity of "home" for domestic violence survivors across Canada. We envision a flourishing Muslim community in which help is available, shelter is attainable, and healing is possible._

Job title
Remote Caseworker (West Coast)

Reports to
Casework Lead

Location
Remote (Must reside in BC or Alberta)

Job Status
Full Time

Under the supervision of the Casework Lead, the Remote Caseworker is primarily responsible for processing and administering all aspects of remote casework including Intake, Needs Assessment and Casework.

The Remote Caseworker will provide support, information, education, and referrals to remote clients while developing a relationship that nurtures client independence.

The Remote Caseworker will service the clients in BC and Alberta and other west coast provinces as required.

KEY RESPONSIBILITIES

CASEWORK MANAGEMENT

Intake & Needs Assessments
Screen potential residents for intake suitability when required by Caseworker Supervisor
Participate in the selection and admission of clients to appropriate program
Review client background information, interview clients to obtain case history and prepare intake reports
Assess client's immediate needs and document action plan on CRM
Inform client(s) of various options and resources that are available to meet their needs
Guide client(s) in developing and implementing a plan of action during the next 6 months
Provide necessary support and assistance for the client to ensure the action plan is achieved
Referrals
Gather potential resources for west coast clientele
Provide informed referrals to clients based on clientspecific needs and support during the connection phase
Close Case
Encourage and support clients to obtain client goals such as sustainable housing, employment, education, or finance needs.
Assist client in accessing various community or governmental programs regarding housing, welfare, childcare, child benefits, disability, English Language training, etc.

CLIENT SUPPORT AND DEVELOPMENT

Communicate and follow up with client(s) regularly to assess their progress, give emotional support and encouragement, help with goal setting and problemsolving supports
Advocate for and represent the client's needs with other community/governmental agencies
Maintain a daily written log regarding client activity

REPORTING

Provide regular updates regarding client progress with casework supervisor
Maintain case notes, resident records, documents, forms, and statistical information
Attend meetings for residents moving out of the home to discuss transition to remote caseworker with the current onsite caseworker and ensure thorough handover to the new program/staff.
Participate in monthly casework meetings and national staff meetings as required.

AD HOC

Assist in conducting intakes on a regular and asneed basis for various city teams

COMPETENCIES

Communication Skills & Active Listening
Fostering Independence in Others
Detail Oriented
Professional Demeanor
Building Trust
Planning and Organizational Skills
Emotional Intelligence
Social Work Knowledge and Skills
Resource Management
Research Skills
Documentation Skills
Telephone Skills
Technological Skills
Advocacy Skills

QUALIFICATIONS AND EXPERIENCES

Degree or Diploma in a related human/social service field such as Social Work or Child and Youth Care Work and one (1) year recent related experience. Or an equivalent combination of relevant training, education, and experience.
Knowledge of relevant policies, procedures, and legislation
Current First Aid/CPR Certificate required
Clear Criminal and Vulnerable Sector Police Clearance
Be aware of personal triggers and be willing to work on personal wellness
Awareness of stresses of position and follow an action plan for selfcare
Respect clients right to their own values, beliefs, culture and choice
Use empathy and a clientcentred approach when working with the women and children
Understanding of the cycle of abuse, the misuse and abuse of power and control
Good interpersonal skills and the ability to work with people from different cultural backgrounds
Knowledge of social issues which affect women
Understand and respect the importance of confidentiality
Knowledge of community resources, social services policies and practices and criminal/family justice systems
Nisa Foundation is an equal opportunity employer and is committed to complying with both the Ontario Human Rights Code and the AODA._