Manager, Compliance Policy and Programs - Ottawa, Canada - Canada Post - Postes Canada

Sophia Lee

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Description
Job Requisition Id: 171284


Business Function:
Privacy and Compliance


Primary City:
Ottawa

Other Location(s): Opportunity for partial hybrid work.

Province:
Ontario


Employment Type:
Full-Time


Employment Status:
Permanent


Language Requirement:
Bilingual Imperative (CCCC)


Employee Class and Level:
CPMGA02

Number of Vacancies 1

Job Closing Date (MM/DD/YYYY): 08/23/2023


JOB DESCRIPTION


Provide corporate business areas with information and tools to make decisions on mitigating compliance risks related to official languages requirements and establishing policies / procedures to ensure the proper guidance is available.

Deliver leadership, independent challenge and appropriate assessment of compliance risk management activities and controls. Contribute to the identification and monitoring of actions to strengthen compliance controls. Provide expertise and oversight to CPC employees in the field of official languages including education, training, and consultative guidance. Ensure corporate compliance framework is implemented and effectively managed. Assist in the development, implementation, and administration of the corporate official languages compliance program.

Provide technical expertise, advice, and leadership to various corporate functions on potential risks, and determine how to avoid, reduce and / or transfer identified risks.


JOB RESPONSIBILITIES
Below are the main job requirements and responsibilities for the Manager, Compliance Policy and Programs (Official Languages).


  • Advise corporate business areas on technical elements of compliance risk management related to official languages which involves risk identification, assessment, mitigation planning, monitoring, evaluation, and reporting.
  • Develops, implements and administers the appropriate compliance policies and programs within the established long-term direction and policy framework to ensure the general understanding by CPC employees.
  • Regularly monitors and reviews existing policies and practices against organizational business practices and recommends changes to the Director and General Manager.
  • Seeks innovative solutions to increase organizational awareness and accountability of individual roles and responsibilities across the corporation in support of a strong compliance regime related to official languages.
  • Conducts risk assessments as necessary. Works with business areas to understand programs, identify and analyse risks, develop recommendations, and provides feedback to stakeholders.
  • Works with federal oversight bodies and Internal Audit on compliance audits and investigations of complaints. Addresses inquiries and complaints from federal regulatory bodies, employees and customers, as necessary.
  • Co-ordinates the implementation of the Official Languages program and take suitable corrective action to resolve compliance deficiencies where required.
  • Analyzes jurisprudence, new employment practices, technological changes, industry practices and other developments programs, determines and implements appropriate corporate responses and actions.
  • Develops, implements and maintains tools and methodologies for identifying, logging, quantifying and reporting compliance risks.
  • Develops and tracks a set of key compliance risk indicators to monitor trends in the corporate compliance risk profile.

QUALIFICATIONS

Education

  • Completed postsecondary, preferably in a related field (political science, legal, public administration, communications, governance) OR a combination of equivalent professional experience and training

Experience

  • 3 to 5 years of relevant functional experience
  • 2 or more years' experience managing people
  • One or more years of experience in a unionized environment an asset
  • Understanding of Public Policy and Regulations
  • Proficient computer skills and competent with Microsoft Office programs
  • Excellent team building and leadership skills and experience
  • Sound organizational, analytical, judgement and decisionmaking skills with proven abilities in problem solving
  • Strong interpersonal skills with an ability to build and maintain relationships
  • Strong oral and written communication skills

Safety Sensitive Positions
This position may be considered a Safety Sensitive position and has additional requirements under Canada Post's Substance Use Policy.


Employment Equity
Disability is defined as a persistent or episodic physical, sensory, or mental health condition and/or functional limitation.

Disability includes both visible and hidden conditions and/or limitations that may impact vision, hearing, mobility, flexibility, dexterity, pain, learning, developmental, mental/psychological, and memory.


Conflict of Interest

The Conflict of Interest Policy prohibits employees from hiring, supervising or reporting to, directly or indirectly via the reporting hierarchy, their immediate family or close personal relations.

Should you feel that you may be in an actual or

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