Bilingual (Fr/en) -accounts Payable Officer, Askgpo - Toronto, Canada - Scotiabank

Scotiabank

Verified Company

Toronto, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Requisition ID: 177810

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Hiring Details:

Department: Global Payment Operations
Business Line: Global Finance

Job Purpose:

Contributes to the overall success of Global Payment Operations in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives.

Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

Is this role right for you? In this role, you will:

Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Respond to level 1 support tickets by maintaining familiarity with policies, procedures, and systems of the department.
Collaborate with members of the team and act as a liaison between business partners and payment departments/partners.
Collaborate with team members on continuous improvement projects as required.
Review and update operating procedures for Ask GPO activities.
Prepare Ask GPO operational KPIs and Insight reports that categorize the support inquiries being raised.
Prepare job aids that proactively help to reduce support volume and resolution times.
Understand how the Bank's risk appetite and risk culture should be considered in daytoday activities and decisions.
Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of daytoday business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
Champions a highperformance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:

College Diploma or an equivalent combination of education and work experience.
University degree in Finance or related studies, a definite asset.
Excellent knowledge of MS Office
Excellent customer service and communication skills in English and French
Ability to work independently and cooperatively as a team
Ability to listen, understand and handle customer inquiries, problems, or complaints in a timely manner
Excellent organizational and analytical skills
Good problemsolving and time management skills
Excellent flexibility and change management skills
Demonstrates interest to learn

What's in it for you?

An inclusive & collaborative working environment that encourages creativity, curiosity, and celebrates success
We offer a competitive rewards package: Performance bonus, Employee Share Ownership Program, and Pension Plan Matching, Health Benefits from day one
Your career matters You will have access to career development and progression opportunities.

scotiafinancejobs

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas

Guided by our purpose:
"for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.