Administrateur Systèmes et réseaux/Support IT - Guelph, ON, Canada - HIAS Inc

Description

IT Network & System Support Administrator
Location(s): On-Site - Vienna, Austria


TITLE:
IT Network & System Support Administrator

To work closely with the Information Systems Manager and the IT team to ensure the organization's network security strategy, operations, and compliance measurably strengthen the office's digital and cyber security.

This includes but is not limited to maintaining and administering Microsoft Active Directory and other systems/platforms required to operate a fit-for-purpose, secure, and efficient technical operating environment.

In cooperation with the Information Systems Manager manage and develop the organizations network infrastructure and implement additional security levels based on international standards
Work with IS Manager to implement and maintain appropriate IT security measures as required by senior management

Monitoring and management of all IT network security systems and hardware as well as, servers and other related devices such as telephony.

Reporting and documentation to ensure compliance with security policies and other regulatory requirements

In cooperation with the IS Manager develop, implement, and maintain policies and standard operation procedures that are applicable to the IT department.

Monitor information security intelligence and keep abreast of pertinent events, research, and developments
Continuously improve the network security design and operation with the IS Manager
create and maintain documentation such as process flows and technical procedures, standards, etc.
Assists with risk and vulnerability assessments as needed and/or required.
Along with the IS Manager, ensure the correct and secure operation and monitoring of infrastructure and systems (Microsoft AD, Manage Engine, IIS, Exchange, etc.)
Provide responsive and customer-focused support (L1, L2 and L3) to all users within the organization, on both software and hardware levels
Execute software deployment for all staff, within a multi-office and international environment
Conduct regular maintenance, updating and management for IT equipment in use (VoIP systems, printers, copiers, surveillance systems, workstations, etc.)
Maintain and update the organization's IT asset inventory in accordance to strict organizational standards
Perform daily network backups within the organization and ensure backup media is cycled to the designated offsite facility. Ensure backup systems are configured and maintained in accordance with required policy and procedures
Help in the migration towards Office 365
Any other ad-hoc duties and projects as organizational needs dictate
Bachelor's degree in an IT related field, or equivalent business experience
A minimum of 3-5 years in IT related work
Fluency in English is required, German is a plus
Proven knowledge and hands on experience with network equipment i.e. Experience with Palo Alto firewalls and Cisco network equipment a strong plus
Excellent interpersonal skills required to help identify key relationships and to maintain them
Strong English oral and written communications skills sufficient for presentation of technical policy and standards development
Executes projects on time and with high quality with limited supervision
All applicants should have the legal right to live and work in Austria without additional support.

Compensation for this position is minimum 3000 euro monthly in accordance with all standard Austrian legal and tax deductions.

This position is 100% in office and remote work is not possible.
It is not an exhaustive list of all responsibilities, duties, skills required or permanent location. Phone screen with a Human Resources staff person.

Over one hundred years ago, the Jewish community founded HIAS (originally the Hebrew Immigrant Aid Society) in New York City, the immigrant gateway to America.

Supporting Jews fleeing persecution and poverty in Eastern Europe, our founders were guided by the traditions, texts and history of the Jewish people—a history of oppression, displacement and diaspora.

HIAS has since helped generations of Jews facing violence because of who they were, and HIAS remains committed to helping Jewish refugees anywhere in the world.

HIAS is a learning community, committed to diversity and inclusion.

People who identify as BIPOC, people with disabilities, people from the LGBTQ+ community and people with lived experiences of forced displacement or immigration are all encouraged to apply.

We are committed to building a diverse workforce that reflects our vision, mission and values.

The HIAS Austria office as the Resettlement Support Center (RSC) processes refugee cases for resettlement to the US through a contract with the US State Department.

HIAS stands for a world in which refugees find welcome, safety and opportunity.

Drawing on our Jewish values and history, HIAS provides vital services to refugees and asylum seekers around the world and advocates for their fundamental rights so they can rebuild their lives.

DIVERSITY:

All qualified applicants will be considered for employment without regard to race, color, national origin, ethnic background, ancestry, citizenship status, religious creed, age, sex, gender, sexual orientation, physical disability, mental disability, medical condition, genetic information, marital status, registered domestic partner or civil union status, familial status, pregnancy, childbirth, military status, protected veteran status, political orientation or other legally protected status.

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