Pc Technician - Halifax, Canada - Echo Communications Ltd

Echo Communications Ltd
Echo Communications Ltd
Verified Company
Halifax, Canada

1 month ago

Sophia Lee

Posted by:

Sophia Lee

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Description
Minimum 1 year work experience or equivalent education.

  • An ability to provide desktop support both onsite and remotely.
  • Able to reliably work in a highpressure SLA environment.
  • Familiar with VM Software, with knowledge on how to create, repair and troubleshoot a "Gold Image" or other VM Templates.
  • Retains a highlevel of attentiontodetail, keeping on top of your tickets and making sure they are up to date.
  • Ability to service conferences, both onsite and remotely.
  • Provide technical support for office peripherals. (Printers, Scanners, Desktop Peripherals)
  • Aptitude with legacy and modern macOS, iOS, Android, and Windows operating systems, both mobile and desktop.
  • Proper backend set up, ensuring backups and restoration processes are in place, with a focus on cybersecurity.
  • Knowledge on diagnosing and replacing faulted hardware, cabling, and CCTV tapes.
  • Can upload and sync CCTV footage to cloud and/or local storage as directed.
  • Manage themselves in public interactions respectfully and professionally.
  • Willingness to problem solve difficult scenarios with a high degree of patience.
  • Effectively maintain and support team and client relationships.
  • Willing to work to industry standards and keep composure during stressful events.
  • Must be organized and cleanup jobsite on completion, without leaving exposed cables, wire, tools and/or equipment.
  • Strong ability with Microsoft Office365 Suite required.
  • Handson experience with DC cabling/equipment considered a must.
  • Possess excellent English communication skills.

Multilingual and bilingual applicants welcome

Job Types:
Full-time, Permanent


Salary:
$20.00-$25.00 per hour


Benefits:


  • Casual dress
  • Dental care
  • Extended health care
  • Onsite parking
  • Paid time off
  • Vision care

Flexible Language Requirement:

  • French not required

Schedule:

  • 8 hour shift
  • Monday to Friday
  • On call
  • Overtime
  • Weekend availability

Supplemental pay types:

  • Bonus pay
  • Overtime
pay


COVID-19 considerations:
Technicians are required to follow COVID-19 protocols of client organizations and are advised in advance of dispatch.


Application question(s):

  • Are you currently living in or near Halifax, NS?

Language:


  • English (required)

Shift availability:

  • Day Shift (preferred)
  • Night Shift (preferred)
  • Overnight Shift (preferred)

Willingness to travel:

  • 50% (required)

Work Location:
On the road
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