Program Assistant - Toronto, Canada - University of Toronto

University of Toronto

Verified Company

Toronto, Canada

1 hour ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Date Posted:03/20/2023

Req ID: 30371

Faculty/Division:
School of Management

Department:
Joseph L. Rotman School of Management

Campus:
St. George (Downtown Toronto)

Position Number:

Description:

About us:

The Rotman School of Management is part of the University of Toronto, a global centre of research and academic excellence at the heart of Canada's commercial and financial capital.

Rotman is a catalyst for transformative learning, insights and public engagement, bringing together diverse views and initiatives around a defining purpose:
to create value for business and society.

We make a fundamental promise - Here's where it changes - to our students, our partners and the broader community.

Everyone at Rotman, faculty and staff, plays a role in bringing that promise to life.

Your opportunity:

At Rotman Executive Programs, Canada's leading executiveeducation provider for open-enrolment programs, we enable leaders to develop the capacity to transform themselves, their organizations and their communities by offering specialized business education programs for individual and organizations which address today's business challenges and opportunities.

Our programs for individuals cover all areas of executive training, including leadership, management, strategic human resources, governance and finance, for public, private and non-profit sectors.

We also work directly with organizations and their executives around the globe to address their unique challenges and opportunities by designing customized programs focusing on helping organizations and their leaders achieve better business results.

As the Program Assistant, you will be responsible for providing program, operational and administrative support to Executive Programs while practicing professionalism and sound judgment and maintaining high service standards.

Your responsibilities will include:

Acting as the first point of contact for general enquiries
Resolving minor complaints within the scope of the role and referring larger issues when appropriate
Booking rooms and arranging appropriate accommodations
Booking audiovisual and/or computer equipment
Arranging catering
Verifying the accuracy and completeness of signage
Liaising with contacts to ensure consistent administration procedures are followed
Setting up and tearing down virtual/inperson classrooms as per program requirements
Providing training to casual staff

Essential Qualifications:

College Certificate or equivalent or acceptable combination of equivalent experience.
Minimum two years experiencein an administrative position, preferably in an educational environment.
Intermediate knowledge of Microsoft Office Word, Excel including pivot tables, PowerPoint, Adobe Reader and Writer
Excellent interpersonal and organizational skills;
Ability to interact with people in a tactful, professional and diplomatic way.
Good planning skills and problemsolving skills are essential to succeed in this position.
Excellent attention to detail, particularly in supporting the logístical and administrative needs for events and programming.
Excellent organizational skills; ability to manage conflicting priorities and deadlines.
Excellent oral and written communication skills.
Knowledge of virtual meeting and event platforms (e.g. MS Teams Meeting, Zoom).

To be successful in this role you will be:

Approachable
Communicator
Multitasker
Organized
Perceptive
Problem solver
Team player

12 month term opportunity

Closing Date: 03/29/2023, 11:59PM ET

Employee Group:

USW

Appointment Type:
Budget - Term

Schedule:
Full-Time

Pay Scale Group & Hiring Zone:

Job Category:
Administrative / Managerial

Recruiter:
Dane Williams

**Lived Experience Statement