Préposé Service à La Clientèle - Québec, Canada - Couche-Tard

Couche-Tard
Couche-Tard
Verified Company
Québec, Canada

1 week ago

Sophia Lee

Posted by:

Sophia Lee

beBee Recruiter
Description
6860, rue Sherbrooke E., Montréal, Quebec H1N 1E2


Horaire:
Temps plein ou temps partiel (à déterminer selon les besoins et vos disponibilités.)


Salaire: 15,75$/h (prime de 1,50$ incluse)


Pourquoi tu devrais choisir

l'

un de nos dépanneurs:


  • Ambiance familiale;
  • Jusqu'à 20% de rabais sur presque tout en magasin;
  • Programme de bourses d'études offrant jusqu'à 2500$ par année *;
  • Opportunités d'avancement au sein de l'entreprise;
  • Rabais corporatifs intéressants*;
  • Journées de congé mobiles;
  • Programme de reconnaissance des années de service;
  • Le port du jeans durant les heures de travail.
  • Certaines conditions s'appliquent

À quoi ressemblera ton quotidien

dans un de nos dépanneurs:


  • Dépasser les attentes des clients en les accueillant et en leur offrant un service rapide et exact;
  • Effectuer les transactions et assurer le balancement de la caisse;
  • Autoriser et surveiller les pompes à essence (si applicable);
  • Prendre part à l'optimisation des ventes et à la rentabilité du magasin;
  • Remplir les étalages, faire la rotation, le ''facing'' et l'étiquetage des produits;
  • S'occuper de l'approvisionnement du café et de certains aliments et pâtisserie (si applicable);
  • S'assurer que le magasin soit propre et attrayant.

Ce que nous cherchons

pour

l'

un de nos dépanneurs*:


  • Des gens souriants;
  • Bonne aptitude pour le service à la clientèle;
  • Apte à rester debout pendant de longues périodes.
  • Apte à soulever et à transporter de la marchandise régulièrement, fréquemment et sans aide, au besoin.
Le poids de la marchandise peut varier pouvant peser jusqu'à 12 kg (25 lb)

Viens grandir avec nous

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Le masculin est utilisé, sans discrimination, afin d'alléger le texte.


ESSENTIAL DUTIES:


_ The position includes, but is not limited to, the following essential job duties, responsibilities and requirements:_

Customer Satisfaction:
Provides prompt excellent customer service in a courteous, friendly and attentive manner.

  • Greets customers as they enter the area and thanks customers as they leave.
  • Gives assistance and offers suggestions or recommendations to the customer.
  • Rings up all sales on cash register properly and accurately, handling money, checks, and other types of payment received for product sold.
  • Performs multifunction operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
  • Reports to work on time and follows the dress and appearance code.

Facility Condition:
Maintains the store facility's condition and equipment to Company and/or brand standards by cleaning and performing a variety of general housekeeping duties:

  • Performs multi-function and cleaning duties necessary to maintain store cleanliness inside and out; basic upkeep and cleaning of all equipment in stores.
  • Inspects store facilities and equipment for safety, cleanliness, and proper working order.
  • Notifies Store Manager of any equipment failure or maintenance/supply needs.

Merchandising:
Completes build-to's for ordering/purchasing merchandise. Receives and verifies vendor deliveries.

  • Maintains adequate stock throughout the store and supplies in counter areas; rotates stock properly.
  • Places advertising and pricing signage inside or outside the facility including marquees, ceilings, walls and windows.

Sales Controls:
Controls merchandise, cash shortages, and other selling expenses.

  • Assists in maintaining proper inventory levels and shift audits.

Financial Controls:
Keeps accurate cash, sales and inventory control records and accounts for variances.

  • Notifies the Store Manager of any sales, cash or inventory discrepancy.
  • Follows Company and/or brand guidelines for product breakage or spoilage.

Security Controls:

Reports all incidents including but not limited to employee or customer injuries, theft, property damage or improper sanitation or waste disposal to the Store Manager.


  • Reports any situation in which unsafe, unlawful or unethical conduct is or might be occurring.

Administrative:
Keeps an accurate record of all shift and timekeeping paperwork.

  • May take inventory of supplies and equipment.
  • Attends jobrelated meetings (may be required to work irregular hours).
  • Provides regular and predicable onsite attendance.
  • Performs other duties as assigned by the Store Manager.

JOB REQUIREMENTS:


  • High school diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to accurately operate a variety of equipment that may include cash registers or scanners; hot or cold or beverage dispensers, and other machines or tools.
  • Ability to work as scheduled including arriving to work on time.
  • Ability to communicate information and ideas so others will understand.
  • Ability to perform the four (4) basic arithmetic operations (add, subtract, multiply and divide) pre
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